DSHS HCLA Forms & Records Analyst 1

DSHS HCLA Forms & Records Analyst 1

Make a meaningful impact in long-term care policy by embracing this thrilling opportunity. The WA Cares Fund is the first of its kind in the United States, showcasing why Washington State leads the nation in long-term care initiatives. Created by the WA State Legislature, the WA Cares Fund (WCF) offers affordable long-term care insurance coverage to all working Washingtonians. This is a rare opportunity to become one of the founding team members as we introduce the nation's first long-term services and supports social insurance program.

This is not a telework position, you will report to the office daily. DSHS's Home & Community Living Administration (HCLA) WCF is hiring key team members now to assist as we move toward the full implementation of the program. Beginning in 2026, the innovative work that you do now will aid qualified people and their authorized representatives to apply for and access their earned benefits that help pay for daily-living activities. Your experience, knowledge, and skills make a difference.

This position is located in the WA Cares Fund Imaging Unit (WCIU). This position will be supervised by the WA Cares Fund Forms and Records Specialist Supervisor. This position works with current and archived records for the WA Cares Fund. This position assists with the development of the uniform statewide process for imaging paper documents to electronic records.

This includes the management of non-scannable items and tracing them back to a case or provider file. This position will perform prepping, scanning, indexing, boxing up, and record retention of documents. This position assists with tracking, researching, and quality assurance around the electronic storage of the records. The duties of this position are complex and confidential in nature and involves the use of scanning equipment, the Benefits and Customer Care (BCC) Console, and Microsoft Office programs.

Our team is the first point of contact for this program, and we are responsible for helping Washingtonians understand this new benefit.

Some of what you will do :

• Organize and prepare documents following the Document Management statewide policies and procedures; including receiving, analyzing, and examining documents and resolving discrepancies
• Provide document management support to WA Cares Benefits and Customer Care team, regional and headquarters staff
• Determine accurate document type, classification and coding, then accurately assign them to the client's electronic case record
• Use the BCC Console for searching and identifying clients and their associated case records
• Electronically image the documents received using scanning equipment and software
• Ensure timely processing of documents
• Other duties as assigned

Who should apply : Professionals with an associate's degree OR high school graduation or equivalent AND two years of experience of Forms and / or Records Management.

Along with your online application, please submit : resume.

Questions? Please contact sharon.sterling@dshs.wa.gov or call Talent Acquisition main line (360) 725-5810 and reference job number 07100.