Delivery Assurance Field Rep

Delivery Assurance Field Representative

Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. By bringing together technologies and industries, alongside the contributions of diverse individuals and their areas of expertise, we are able to solve problems better, faster. This multi-dimensional approach enables us to solve the most critical and large-scale challenges across the aerospace & defense, automotive, energy, hi-tech, healthcare, medical devices, rail and semiconductor industries.

We are looking for humble geniuses, who believe that engineering has the potential to make the impossible possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers. As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we're eager to hear from you. The achievers and courageous challenge-crushers we seek, have the following characteristics and skills.

What You Will Do :

• Evaluate and ensure supplier produced Aero-Engine parts are delivered by commitment dates as well as identify delivery issues and manage sustainable corrective improvement actions. This remote position requires aspects of Supply Chain Management, Procurement, Manufacturing, and Quality Assurance disciplines along with the ability to travel.
• Make detailed observations, gather part and process data, interpret / analyze that data, ensure closure of engineering questions and part non-conformances.
• Monitor MRP tools, Production schedules, WIP (shop floor), and Non-conformances against delivery commit dates. Estimate / revise delivery dates.
• Identify bottlenecks, conduct gap analysis, create mitigation plans, generate and track action items to closure.
• Work requires the natural ability to easily develop positive, customer-facing, working relationships with engineers, buyers, and program management at both the OEM and supply base levels.
• Conduct part transition planning, execution, and verification work.
• Document, summarize, write reports, and disseminate information per requirements.

What You Will Bring :

Supply Chain Management aspects :

History of customer facing interaction

Familiarity with MRP, Production Scheduling, Delivery estimation, Risk analysis, Crisis mitigation, and sub-tier supplier involvement

Experience with warehousing, shipping and distribution

Assessing Supplier Health / Supplier Development

Procurement aspects :

Knowledge of purchasing and quoting processes

Evaluating production capacity in a manufacturing environment

Planning of Material / Inventory / Tool / Buffer stocks

Manufacturing aspects :

History (breadth and depth) with manufacturing processes

Ability to read / interpret drawings including understanding of GD&T and critical characteristics (KPCs)

Involvement with Process Planning and Production Readiness reviews

Familiarity with Control Plans and Operating / Work Instructions

Exposure to Lean methodologies and tools

Knowledge of material packaging and handling

Quality Assurance aspects :

Experience with quality systems and industry standards compliance (including process and material certs)

Knowledge of part qualification requirements (including PPAP / FAI processes)

Understanding proper Measurement / Inspection tool use and requirements

History identifying and resolving part quality and delivery issues - including utilization of formal problem solving tools and NCM requirements

Familiarity with Six Sigma methodologies, tools, terms

General :

Experience working within AS9100, ISO9001 environments

Creating work instructions

Proficiency using MS office suite

Desired Skills :

Self-motivated, disciplined, and organized

Passion for developing technical and business solutions

Ability to persuade and influence without authority

Superior Customer / Supplier interaction

Excellent verbal and written communication skills

Pay Range : $24-$27 per hour

Compensation decisions are made based on factors including experience, skills, education, and other job-related factors, in accordance with our internal pay structure. We also offer a comprehensive benefits package, including health insurance, paid time off, and retirement plan.

Work Requirements :

We offer flexible work options, including hybrid arrangements, to support the need of the role and align with company policies. This position is located in Rocky Mount NC and is considered hybrid with some time required on-site. Position is part time.

You must be able to commute to and from the location with your own transportation arrangements to meet the required working hours.

Shop floor environment, which may include but not limited to extensive walking, and ability to lift up to 40lbs.

Work will be performed at supplier sites or remote locations.

Substantial amounts of telephone and computer work.

Heavily regulated industries with strict adherence to procedures.

Flexibility to meet business deadlines by staying late or arriving early.

Valid driver's license and personal vehicle are required

Ability to rent vehicles, as needed, from major car rental services

Travel Requirements :

Due to the nature of the work, 100% of travel is required.

Citizenship Requirement :

Due to the nature of the work, U.S. citizenship is required.

Benefits :

401(k)

401(k) matching

Health insurance

Dental insurance

Vision insurance

Life insurance, Short / Long Term Disability

Paid time off

Referral program