(USA) Senior Operations Manager

Senior Operations Manager

Communicate with or to individuals or groups verbally and / or in writing, e.g., customers, suppliers, associates. Manage assigned financial aspects by monitoring and tracking expenses compared to budget, monitoring asset utilization, and preparing, reviewing, and / or analyzing business reports. Serve as a community liaison by participating in local and community organizations and charitable activities, champion company-sponsored programs and events to associates, customers, and the local community. Supervise and manage associates and leaders in area of responsibility by giving direction, communicating goals, monitoring performance, and providing feedback; identifying training and development needs and providing opportunities for learning and growth; teaching and supporting Logistics and company policies and procedures and participating in the hiring, promotion, coaching, teaching, and evaluation of associates facility-wide. Investigate and ensure associate, customer, and supplier concerns are resolved using own judgment or consulting others when needed. Drive, develop, and implement the business plan for area of responsibility to achieve facility goals, e.g., production, quality, safety, and implement operational improvements. Monitor and ensure facility-wide compliance with Logistics and company quality and safety standards, policies, procedures, and directives by developing, distributing, and / or maintaining procedures and supporting documentation. Forecast and follow up on staffing, workload, and performance results to meet business demands for workload and performance results. Directs Logistical Operations. Integrates knowledge of operational safety and customer issues and company and regulatory policies, standards, and procedures to develop and implement a comprehensive Logistics-related strategic plan. Executes processes and systems to promote and enforce compliance with regulatory policies, standards, and procedures related to Logistics operations. Develops and communicates procedures for general Logistics operations, handling accidents and emergencies, and maintaining equipment based on business objectives and company and regulatory standards. Creates an environment where managers and associates seek out, recommend, and implement ways to improve Logistics operations and ensure alignment with company and regulatory standards.

Respect the Individual : Builds high-performing teams, embraces differences in people, cultures, ideas, and experiences, creates a workplace where associates feel seen, supported, and connected through a culture of belonging, creates opportunities for all associates to thrive and perform. Respect the Individual : Works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence. Act with Integrity : Maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable, supports Walmarts goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us, creating a sense of belonging, eliminating waste, participating in local giving. Act with Integrity : Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent. Serve Our Customers and Members : Delivers results while putting the customer first, considers and adapts to how, where, and when customers shop and applies the EDLP and EDLC business models to all plans. Serve Our Customers and Members : Makes decisions based on data insights and analysis, balances short- and long-term priorities, and considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans. Strive for Excellence : Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes. Strive for Excellence : Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet! Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and / or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

The annual salary range for this position is $116,000.00-$174,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location).

Minimum Qualifications

Bachelor's Degree in business or a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production / Operations Management); and 2 years experience in a senior management role within an operations / distribution / logistics environment, supervising, evaluating, mentoring, and developing managers / supervisors; managing workload; and participating in the hiring and promotion of employees facility-wide OR 2 years experience as a Walmart Logistics Operations Manager including supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates OR 4 years experience in a senior management role in an operations / distribution / logistics / retail environment, supervising, evaluating, mentoring, and developing managers / supervisors; managing workload; and participating in the hiring and promotion of employees facility-wide. Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Preferred Qualifications

Bachelor of Science in Supply Chain, Transportation and Logistics Management through Live Better U and Bellevue University, Both Bachelor's Degree in a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production / Operations Management); and 3 years experience in a senior management role in an operations / distribution / logistics environment, supervising, evaluating, mentoring, and developing managers / supervisors; managing workload; and participating in the hiring and promotion of employees facility-wide, Developing and managing budgets, contracts, managing P&L, developing manpower forecasts, monitoring regulatory compliance, and analyzing financial / operational data. Experience as a Walmart Logistics Operations Manager including supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates, Senior-level experience managing multiple functional areas (e.g., receiving, shipping, QA, order filling) within a warehouse or Logistics network.

Primary Location

1000 DOUGLAS HILLS RD, LITHIA SPRINGS, GA 30122-3623, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

About Sam's Club

Sam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners. Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center. Sam's Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, abilities, ideas, and opinions- while being welcoming of all people.