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Legal Administrative Assistant-Centralized Telephone Intake Unit (Full-Time)
Legal Administrative Assistant-Centralized Telephone Intake Unit (Full-Time)Bay Area Legal Services • Tampa, FL, US
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Legal Administrative Assistant-Centralized Telephone Intake Unit (Full-Time)

Legal Administrative Assistant-Centralized Telephone Intake Unit (Full-Time)

Bay Area Legal Services • Tampa, FL, US
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Legal Administrative Assistant-Centralized Telephone Intake Unit (Full-Time)

Bay Area Legal Services is seeking a full-time Legal Administrative Assistant for its Centralized Intake Team.

Bay Area Legal Services provided pay range

This range is provided by Bay Area Legal Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$23.90 / hr - $23.90 / hr

Illustrative Duties

  • Obtain appointment schedules from telephone intake attorneys and paralegals monthly and open appointments in Legal Server to assist screeners with accurate scheduling to meet team and grant funding requirements.
  • Serve as point-of-contact for CTI advocates working within and outside the Tampa office to provide assistance and follow-up with collecting and processing applicant and client paperwork, completing closing letters for the Florida Senior Legal Helpline (FSLH) and other CTI correspondence, and processing Legal Aid Line referrals.
  • Serve as screener point-of-contact to receive and upload DPOAs, distribute to proper Team for review, and approval. Track DPOA requests to ensure they are reviewed timely. Follow up with Teams as necessary.
  • Collect, organize and file administrative paperwork by utilizing eFax and email.
  • Design illustrations and instruction manuals for training, create PowerPoint presentations to showcase services to funders, and any other creative projects requested by CTI Team Leaders.
  • Work with the FSLH Team Leader to prepare quarterly FSLH billing reports and other periodic referral and statistical reports as needed.
  • Learn the functions performed by the CTI Screeners to provide back-up support if needed.
  • Assist with onboarding new attorneys and screeners by updating and providing new hire documents.
  • Order supplies for the CTI team.
  • Set up CTI Team Meetings on ZOOM, send invites and agenda as requested (including but not limited to LAL, FSLH, CTI and Screener Meetings).
  • Update FSLH website and relevant FSLH document automation—upload current, relevant mailouts on both as needed.
  • Maintain CTI manual and screener / guides.
  • Maintain CTI Team calendar and assist with tracking screener attendance.
  • Perform other duties assigned by the FSLH and Legal Aid Line Team Leaders as appropriate.

Minimum Qualifications

  • High School Diploma or equivalent certificate of completion (GED).
  • Minimum 3 years of experience as admin assistant and 1-year legal admin assistant or legal admin support position.
  • Knowledge of legal processes, documents, and terminology.
  • Intermediate level proficiency with Microsoft Office Word, Excel, and Outlook as well as high level of proficiency working with Zoom. Demonstrated ability to work in a team setting and to communicate well with others.
  • Demonstrated ability to organize and prioritize office and work responsibilities.

    • Desirable Qualifications

  • Experience with non-profit organization a plus.
  • Associate's degree (AA).

    • Compensation / Benefits

  • Starting hourly rate for external applicants is $23.90 / hr (increases based on relevant experience).
  • Reimbursement for travel expenses for work events (mileage etc.).
  • Bay Area offers a comprehensive benefit package including a 4% match for the 403b retirement plan with immediate vesting as well as Medical, Dental, Vision, Life, Disability coverage and more.
  • Bay Area also offers generous time off and work life balance with 13 paid holidays and three weeks' vacation for the 1st year of employment and a 37.5 hour work week.

    • How to Apply

  • Send resume and cover letter to recruiting@bals.org.
  • Include where you applied for this position (ex : bals.org, LinkedIn, Indeed, etc.).

    • Seniority Level

    Mid-Senior level

    Employment Type

    Full-time

    Job Function

    Legal

    Industries

    Legal Services

    J-18808-Ljbffr

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