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Facility Action Coordinator

Facility Action Coordinator

Snap-onKenosha, WI, US
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Facility Action Coordinator

The Facility Action Coordinator will order equipment, track delivery, develop quotes and maintain support for the field sales team. This role is to manage a project from the point of ordering to complete delivery, including billing. This is a crucial role linking our sales force with customer service and communication. The Facility Action Coordinator will have a :

  • Fundamental understanding of program management, operations, distribution, delivery performance and quality management system.
  • Fundamental understanding of root cause analysis, lean tools, procurement and supply chain management.

Responsibilities :

  • Process customer returns according to established department policies and procedures.
  • Process customer invoicing, credits and re-bills.
  • Procure product information from vendors for the end user and Regional Sales Managers (RSMs).
  • Negotiate pricing for large quantity purchases.
  • Process large orders.
  • Coordinate ship dates with vendors.
  • Make facility binders for new dealers and RSMs.
  • Take daily calls from RSMs and manufacturing reps. for pricing, and specifications.
  • Read blueprints.
  • Work with engineering, Design Group and Algona plant for new Build a Bay or Facility Action.
  • Perform credit reviews.
  • Maintain Backorder status report.
  • Maintain Hold invoice report.
  • Track sales dollars and margins in Excel and Sales force.com.
  • Work with accounting on collections.
  • Report project status for the Original Equipment Manufacturer (OEM) and Account Management teams.
  • Operate in accordance to the company safety guidelines.
  • Responsible for the maintenance of Sarbanes Oxley compliancy for assigned work.

    • Qualifications :

  • Experience with Excel, Word and Outlook a must. Knowledge using Baan, LN (ERP), Power Point, WebEx Software and Salesforce.com a plus.
  • Ability to communicate (orally and in writing) in a professional manner when dealing with employees, vendors, customers and company contacts.
  • 5-7 years relevant work experience.
  • Strong organizational skills
  • Some college experience or equivalent post high school education.

    • Essential Functions : Duties and responsibilities noted with an asterisks(

  • ) are considered to be essential functions of the position.
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    Facility Coordinator • Kenosha, WI, US

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