Order Management and Procurement Specialist

Order Management And Procurement Specialist

The Order Management and Procurement Specialist plays a key role in supporting day-to-day sales operations by ensuring accurate and timely processing of customer orders, managing procurement activities, and maintaining clear communication with both internal teams and external customers. This role bridges customer service and purchasing to deliver a seamless order experience, while ensuring product availability and on-time delivery in a fast-paced, technical distribution environment.

Reports to : Profit Center Manager

Minimum Qualifications :

High school diploma or equivalent

2+ years of experience in order entry, purchasing, customer service, or sales support

Basic understanding of purchasing processes and inventory coordination

Excellent written and verbal communication skills

Proficient in Microsoft Office (Excel, Outlook, Word)

Experience using ERP or order management systems

Additional Competencies :

Strong organizational skills with attention to detail and accuracy

Ability to manage multiple tasks in a fast-paced environment

Strong problem-solving skills and a proactive approach to customer support

Ability to interpret purchase orders, quotes, and inventory reports

Preferred Qualifications :

Associate or bachelor's degree in business, supply chain, or a related field

3-5 years of experience in an industrial distribution, electrical supply, or automation-related environment

Familiarity with vendor portals, third-party billing systems, or procurement software

Working knowledge of industrial automation and electrical components

Working Conditions :

Conditions vary based on needed activities and will include office, warehouse, and external environments. Some activities will include lifting (up to 50lbs), sorting, standing, and possible extreme heat / cold conditions.

Supervisory Responsibilities : No

Essential Job Functions :

Enter and process customer orders with accuracy and attention to detail

Place purchase orders with vendors and manage order confirmations

Monitor inventory levels and coordinate sourcing from alternate suppliers when needed

Track order status and proactively communicate updates to customers and sales teams

Upload invoices and documentation to third-party billing portals as required

Resolve order discrepancies, delays, or backorders with vendors and internal teams

Maintain strong working relationships with vendors, warehouse personnel, and sales staff

Assist in improving order workflow and sourcing processes to enhance efficiency

Support customer service by answering order-related inquiries and ensuring satisfaction

Utilize ERP and CRM systems for order tracking, inventory management, and reporting

Answer and respond to customer calls and emails.

Make deliveries as needed by operating a light van or delivery truck

CED is an Equal Opportunity Employer - Disability | Veteran

Other Compensation :

The following additional compensation may be applicable for this position :

Profit Sharing

Benefits :

Benefits available for this position are :

Insurance - Medical, Dental, Vision Care for full-time positions

Disability Insurance

Life Insurance

401(k)

Paid Sick Leave

Paid Holidays

Paid Vacation

Health Savings Account (HSA) and matching

Dependent Care Flexible Spending Account (FSA)

Teledoc

Paid Pregnancy & New Parent Leave