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Compliance Analyst

Compliance Analyst

American Credit AcceptanceSpartanburg, SC, US
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Description

Summary / Objective

The Compliance Analyst will provide tactical and analytical support to the Compliance Department, assist with governance efforts and issue management, liaise with other departments, and develop subject-matter understanding of compliance and operational aspects of ACA policies, procedures, and practices under the supervision of a Compliance Manager.

Responsibilities

Compliance Governance Support

  • Schedule, facilitate and track periodic meetings, approvals, and follow-ups for various governance bodies within the organization.  Maintain documentation, including meeting minutes and other information, relating to these activities.

Compliance Template Document Library Support

  • Review, compile, and assist with development of customer facing template documentation.
  • Schedule, facilitate and track meetings related to the review and approval of templates.
  • Liaise with operating departments to ensure they are utilizing accurate and approved templates.
  • Publish and decommission templates as requested.

    • Assist with recording keeping to document change management of templates.

    Compliance Policy and Procedure library Support

  • Oversee the publication process for new or updated documents, verifying appropriate approvals and ensuring formatting aligns with company standards.
  • Manage platform licenses and user access for the Policy and Procedure Library.
  • Monitor upcoming policy / procedure review dates and communicate requirements to ensure timely updates and approvals in line with compliance standards.
  • Collect and manage user feedback on the platform; partner with leaders to prioritize and implement enhancements.
  • Provide training and support to new users on system functionality and compliance requirements.
  • Maintain process documentation related to library governance and operations.

    • Compliance Change Management

  • Assist with the facilitation of the Risk Acceptance process.
  • Assist with the facilitation of the Compliance Event process from input of event into Governance and Risk Management and Compliance Tool to remediation of event (as applicable).
  • Develop, revise, and maintain Compliance Department policies and procedures.

    • Compliance Project Management

  • Support various business and compliance-driven projects and initiatives.
  • Liaise with operating departments

    • Compliance Support for Commercial Lending / Portfolio Transactions

  • Perform certain due diligence procedures on clients and portfolios.
  • Produce summary documentation for review by Compliance Officer and management to enable decision-making.
  • Provide support in compiling summary documentation / due diligence of prospective account buyers.
  • Assist with downstream / post-sale document production and other account level inquiries from account buyers.

    • Fair Lending Support

  • Review all calls where a customer alleges ACA (or an ACA dealer or vendor partner) has discriminated against them.
  • Appropriately document outcomes of research and liaise with other operating departments to obtain information needed to determine the accuracy of the claims.
  • Provide reporting to the Fair Lending Officer and other executives monthly.

    • Other Duties

  • Other duties as assigned

    • Basic Qualifications

  • Bachelor’s degree or Associate’s degree with 1+ year(s) of applicable experience
  • Excellent analytical skills
  • Strong sense of organization
  • Strong attention to detail
  • Proficient in MS Office (specifically Outlook, Word, Excel and PowerPoint), Internet navigation and have the ability to learn new systems
  • Excellent written and verbal communication skills with both internal and external parties

    • Physical Demands and Work Environment : Must be able to sit at a desk and work on a computer or on the phone as required, for extended periods of time.

    EEO Statement

    ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

    California Privacy Notice

    "As an employer of California residents, we are dedicated to protecting your privacy rights. Any personal information you provide during the application process will be used solely for permitted internal purposes and will be handled in accordance with applicable privacy laws. By applying to this position, you consent to the collection, use, and disclosure of your personal information as described in our  Employee Privacy Notice ."

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

    You are not officially considered an applicant unless you have completed an employment application in ACA's online applicant tracking system.

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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    Compliance Analyst • Spartanburg, SC, US