Assistant Community Manager

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Job Summary

The Assistant Community Manager plays a critical role in supporting the daily operations of a Sun community. This position assists the Community Manager in ensuring efficient office administration, property maintenance coordination, and strong resident relations. The role also contributes to marketing efforts, leasing activities, and the sale of new and pre-owned homes. The Assistant Community Manager is organized, customer-focused, and proactive in maintaining the quality and appeal of the community.

Job Duties

Handles delinquencies and approves eviction proceedings while adhering to Sun's policies. (Essential)

Monitors, codes and approves invoices for operating expenses and sales related costs (Essential)

Manages the rent collection process including collecting, posting, and depositing income from leasing of rental sites and homes, as well as filing to collect on delinquent debts (Essential)

Handles customer issues in a timely and professional manner, communicating through a variety of means (Essential)

Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.

Coordinates and assists with the Lease Purchase Program (LPP), including repairs, leasing, LPP sales, refurbishments, re-leasing, closing, and follow-up. Coordinates and follows-up on service requests

Ensures customers and residents receive the highest levels of service consistent with Sun's customer service philosophy

Reports any deficiencies, which would adversely affect the operation of the community

Identifies and prepares sites for model homes. Coordinates with maintenance team to ensure vacant sites are prepared for home move-ins

Inspects and recommends purchase and renovation of used / repossessed homes

Enforces community rules and regulations

Reviews monthly property accounting reports and compiles reports for the accounting department, as required.

Ensures compliance with federal, state, and local agencies that regulate fair housing laws and community operations

Ensures that overall community appearance is well maintained and groomed to Sun's curb appeal standards

Plans and coordinates resident relation events and activities

Initiates and maintains local dealer relationships

Handles emergencies that may arise onsite, insuring adherence to standard operating procedures

All other duties as assigned

Assists with developing a marketing strategy and maintains effective advertising to attract prospective residents to the community

Requirements

High School Diploma or GED (Required)

Bachelor's Degree in Related field (Preferred)

2 years in in general business and customer service experience (Required)

6 months in in prior sales and leasing experience (Preferred)

Excellent written and verbal communication skills

Demonstrated leadership abilities

Solid negotiation skills

Ability to thrive in a fast-paced environment

Intermediate computer proficiency

Flexibility to respond to community needs during non-business hours

Must have a valid driver's license

REWARDING BENEFITS

At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family

Comprehensive Dental Plan

Vision Plan

Voluntary Health and Dependent Care Reimbursement Accounts

Life and Accidental Death and Dismemberment Insurance

Short and Long-Term Disability Coverage

401(k) Plan with Sun matching contribution

Paid Parental Leave

Employee Assistance Program

Identity Theft Insurance

Legal Assistance Plan

Pet Insurance

Tuition Reimbursement program providing financial support to team members who further their formal education

Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation

Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more

Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty

ACCESSIBILITY ASSISTANCE

If you are an individual with a disability and need assistance completing an online application, please contact us at (844) SUN-4343. Alternatively, an email may be sent to careers@suncommunities.com. "Applicant Accommodation" should be included in the subject line of the email.

Please note that this phone number and email address are only for those individuals who would like to request an accommodation to apply for a job.

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