The Mission
We're building an AI-powered insurance brokerage that's transforming the $900 billion commercial insurance market by automating processes that currently run on pre-internet systems. Fresh off our $8M seed round, we're looking for an exceptional AI Forward Deployed Engineer who can rapidly solve business problems and deliver immediate value across growth, sales, operations, and customer service.
You'll be our frontline problem solver, working directly with business teams to create 10x operational leverage through AI. You'll build outer loop AI agents that process hundreds of leads, enable dynamic human-AI collaboration, automate complex operational workflows, and allow one person to effectively manage thousands of customers. You'll create Uber-like routing systems, increase campaign velocity, and transform how teams operate. When the platform doesn't have what you need, you'll build it—then work with platform teams to incorporate these capabilities into our reusable infrastructure.
We're committed to "Staying REAL" with our AI systems - building agents that are Reliable, Experience-focused, Accurate, and have Low latency. You will work directly with business stakeholders, the CEO, CTO, platform teams, and functional leads to execute on our AI vision with a bias toward action. We live by core principles : "There is no try, there is just do," "Actions lead to information, always default to action," and "Strong opinions lead to information." We need engineers who solve problems first and perfect later.
Outcomes You'll Drive
- Build outer loop AI agents that create massive leverage across business functions :
Growth
Increase outbound campaign velocity, process hundreds of leads from ads, create Uber-like dynamic placement system for routing between humans and AI agents
SalesAutomate qualification, routing, and follow-up processes to maximize conversion
OperationsTransform transaction operations, revenue operations, and customer service with AI-powered workflows
Customer ServiceEnable one person to effectively manage thousands of customers through intelligent automation
Rapidly prototype and deploy solutions that directly impact business metricsOwn the analytics and data-driven decision making for your assigned business areasCreate frontend experiences and dashboards that make AI capabilities accessible to non-technical usersDevelop voice AI systems for information collection, follow-ups, and cold outbound campaignsBuild dynamic routing systems that intelligently distribute work between AI agents and humansImplement solutions that increase team throughput and operational efficiency by 10x or moreQuickly identify gaps in platform capabilities and either build solutions or collaborate with platform teamsPort successful prototypes into the platform for reusable, scalable infrastructureDesign and implement A / B testing frameworks for optimizing AI agent performanceCreate data-driven insights and reporting that drive strategic decisionsYou're Our Person If
You're a generalist who can quickly learn new technologies and domainsYou have strong frontend development skills with Next.js / ReactYou can build systems that create 10x+ operational leverage for teamsYou understand how to build dynamic routing systems for human-AI collaborationYou have experience with voice AI and conversational interfacesYou can rapidly prototype solutions using AI coding assistants like Cursor or WindSurfYou prioritize business impact and then work backwards to technical implementationYou're comfortable owning analytics and driving data-driven decisions for business functionsYou can work directly with non-technical stakeholders to understand their needsYou have a knack for identifying which prototypes should be ported to platformYou balance quick delivery with considerations for reliability and scalabilityYou're comfortable building full-stack solutions from UI to backendYou embrace "there is no try, there is just do" as your engineering mantraYou understand that actions lead to information, and default to shipping codeYou thrive in ambiguous situations and can create clarity through actionHard Requirements
Strong full-stack development skills with TypeScript / Node.js and PythonExpertise in frontend development with Next.js / ReactProven ability to rapidly prototype and iterate on solutionsExperience building systems that create 10x+ operational leverageExperience with dynamic routing systems and resource allocation algorithmsExperience with voice AI integration and conversational interfacesExperience building high-volume lead processing and campaign automation systemsAbility to work directly with business stakeholders and translate requirements into technical solutionsExperience with analytics and data-driven decision makingExperience with AI / ML integration and prompt engineeringStrong understanding of how to incorporate reliability and scalability into rapid prototypesExperience with A / B testing and experimentation frameworksTrack record of delivering measurable business impact through technical solutionsAdvanced usage of Cursor or WindSurf coding IDE for rapid developmentPrevious experience in a customer-facing or forward deployed engineering role preferredMust be based in San Francisco and work in-office 5.5 days per week (relocation assistance provided)Our Tech Stack
Frontend & User Experience :
Next.js / React for customer portals and internal dashboardsTypeScript for type-safe developmentTailwind CSS for rapid UI developmentUser-centered design principles for intuitive interfacesAI Integration & Tools :
Claude (Anthropic), GPT-4 (OpenAI) for agent intelligencePydantic-AI for structured agent responsesRAG systems for domain-specific knowledgeVoice AI systems (LiveKit, Twilio, OpenPhone) for campaigns and customer interactionsDynamic routing systems for human-AI collaborationCampaign automation and lead processing systemsModel Context Protocol (MCP) for optimized interactionsA / B testing and experimentation frameworksPlatform & Infrastructure (that you'll leverage) :
Temporal.io for workflow orchestrationEvent sourcing architectureVector databases for context retrievalRedis streams and PostgreSQLAnalytics infrastructureDevelopment Tools :
Cursor / WindSurf for AI-assisted codingLogfire for observabilityA / B testing frameworksRapid prototyping toolsWhat You'll Build in Your First 90 Days
First Month :
Quickly create functionality that delivers immediate business impact :Growth
Build systems to process hundreds of leads from ads, implement dynamic routing between AI and humans
SalesCreate AI-powered qualification and follow-up systems
OperationsAutomate manual processes in transaction or revenue operations
Customer ServiceDevelop AI agents that handle common inquiries at scale
Build intuitive interfaces that make AI capabilities accessible to your assigned teamsImplement voice AI for information collection or outbound campaignsCreate quick wins that demonstrate 10x leverage potentialShadow business teams to deeply understand their workflows and pain pointsSecond Month :
Take on larger strategic initiatives that transform team operations :Build Uber-like dynamic placement systems for optimal resource allocation
Create campaign velocity engines that accelerate outbound effortsDevelop AI systems enabling one person to manage thousands of customersImplement intelligent routing for complex operational workflowsOwn the analytics and data-driven decision making for your functional areasBuild comprehensive solutions that address systemic business challengesCollaborate with forward deployed engineers, platform teams, CTO, CEO, and functional leadsBegin porting successful prototypes to the platformThird Month :
Scale successful solutions to handle enterprise-level usage :Optimize dynamic routing algorithms for maximum efficiency
Build autonomous campaign systems that self-improveCreate operational dashboards showing 10x+ leverage metricsImplement advanced voice AI features for complete automationWork with platform teams to fully integrate innovations into core infrastructureEstablish playbooks for replicating success across other business functionsCreate systems that continue delivering value with minimal maintenanceDemonstrate measurable business impact through your solutionsOur AI Philosophy
Business Impact FirstFocus on functionality that drives revenue, reduces costs, or creates leverage
10x LeverageEvery solution should enable teams to do 10x more with the same resources
Dynamic Human-AI CollaborationBuild systems that intelligently route between AI and human operators
Port to PlatformSuccessful prototypes become reusable platform capabilities
Data-Driven OwnershipOwn the analytics and insights for your business areas
Rapid IterationShip fast, measure impact, improve continuously
User Experience FocusMake AI capabilities accessible and intuitive for all users
Cross-Functional CollaborationWork directly with all stakeholders to understand real needs
Action OrientationAlways default to action - build, test, and iterate
Join Us To Transform the $900B Insurance Market
This is an early-stage role at a fast-moving startup, and you'll often experience the crawl-walk-run approach to building. You'll quickly prototype applications and then push them into productionized systems that can scale. We're looking for people who can be creative in providing impact first, then take learnings from that impact and push them back into the system.
Think of yourself as similar to a Palantir Forward Deployed Engineer—embedded with the business, understanding their problems deeply, and building solutions that deliver immediate value and create leverage for teams. You'll work directly with business teams, other forward deployed engineers, platform teams, the CTO, CEO, and functional leads to execute on our vision with a bias toward action.
We require you to be in San Francisco and work from our office 5.5 days per week. We'll cover relocation costs and believe the best teams collaborate intensively in person.
Skills
TypeScript, Node.js, Python, Next.js, React, Full-Stack Development, Frontend Development, Rapid Prototyping, AI Integration, Voice AI, Dynamic Routing Systems, Campaign Automation, Lead Processing, Analytics, Data-Driven Decision Making, Customer Experience, A / B Testing, Business Analysis, Stakeholder Management, UI / UX Design, Cursor / WindSurf, Agile Development, Solution Architecture, Growth Engineering, Sales Operations, Revenue Operations, Customer Service Automation
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