Library Technician Job at Navy Region Southeast Fleet and Family Readiness (FFR)

Overview

This position is assigned to Non-appropriated Fund (NAF) Navy General Library Programs; Morale, Welfare, and Recreation (MWR); Fleet Readiness (N92); Fleet and Family Readiness (FFR) (N9); Commander, Navy Installations Command (CNIC); Southeast and / or Naval Air Station Whiting Field. The purpose of this position is to provide front desk, program, and customer service support in Navy MWR main libraries, branch libraries, and resource centers.

Responsibilities

• Welcomes patrons into the program area / library and ensures that patrons are authorized to use library equipment and facilities.
• Registers library users so that these patrons may borrow library materials.
• Circulates library materials to patrons (checking library materials in and out) using Integrated Library Systems (ILS) software.
• Removes items from the book drop daily and clears these items from patron accounts.
• Reports high circulation items in poor condition or missing to supervisor.
• Compiles weekly overdue reports and calls patrons regarding overdue items; requests return of materials.
• Reports overdue materials issues to supervisor for resolution.
• Completes weekly, monthly, and quarterly program and collection usage reports.
• Assists with processing interlibrary loan requests.
• Reshelves new and returned library materials.
• Responds to routine and non-technical requests for information and assistance to locate virtual and physical library materials.
• Assists with collection weeding projects and patron computer usage; troubleshoots minor hardware and software issues.
• Assists patrons with library equipment (printers, copiers, computers, projectors, makerspace and gaming devices).
• Maintains knowledge of current and upcoming library programs to recommend to patrons, and maintains knowledge of other MWR programs to cross-promote.
• Maintains library displays and ensures marketing materials are current and well-stocked in targeted areas on base.
• Ensures cleanliness of the library space through general housekeeping and completes required trainings on time.
• Promotes customer service excellence in all professional and patron interactions.
• Assists library programmers with program preparation, setup, and teardown, and supports program execution and outreach.
• Researches current library program trends and recommends popular programs to leadership.
• Performs other duties as assigned.

Requirements

Qualifications

In order to qualify, your resume must demonstrate experience and / or education, knowledge, skills, and abilities relevant to the duties. Government positions must include pay plan, series, grade, dates, and agency address; non-government positions must include complete address and dates. You will receive credit for qualifying experience, including volunteer and part-time experience. You must clearly identify duties and hours per week for each position. You must complete an occupational questionnaire and ensure your RESUME supports your answers.

Specialized experience directly related to the duties above, at the next lower level or equivalent, must include :

Note : The following statements may appear in the application : you will receive credit for volunteer and part-time experience; the application may require completion of an occupational questionnaire; your resume must support your answers.

Additional information

The Federal government offers a comprehensive benefits package, including medical, dental, life insurance, retirement, 401(k), annual and sick leave, and tuition reimbursement. Other information :

This vacancy may be used to fill additional vacancies within 90 days of closing date. This is a non-critical, sensitive position requiring access to IT systems and / or PII; an ANACI background check may be required. REAL ID or passport may be required for access to government facilities. Ensure you review the vacancy announcement in its entirety.

Job details

Seniority level : Entry level

Employment type : Part-time

Job function : Other

Note : This page includes related job recommendations and announcements as part of the site’s navigation and is not part of the position description.

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