Manager Branch Operations - Electrical and Communication Wholesale Distribution

Manager - Branch Operations

Become part of the excitement. As a Manager - Branch Operations, you will direct all customer service, administrative, and logistics activities to achieve excellent customer service and branch profitability through the full implementation of our service system, performance management, training, and administrative review. You will manage a complex organization involving multiple facilities in the same market to support sales in excess of $90,000,000.

In this role you will :

• Provide direction to all front-line customer service, administrative, warehousing, and transportation functions through applicable managers / supervisors to maintain established service standards
• Review department activities to verify timelines and accuracy
• Establish performance expectations for all managers / supervisors and for any direct reports and manage performance through coaching, counseling, goal setting, feedback, and performance appraisal process
• Serve as member of Branch Steering Committee to facilitate resolution of service / rework issues and to ensure the Company is meeting strategic marketing objectives
• Communicate with Sales Managers to identify customer service requirements; host branch tours when appropriate
• Involved in resolving local service failures and responsible for taking necessary action to prevent recurrences, through the established nonconformance procedure
• Assist in expense optimization and control; provide administrative approvals as required by the Company
• Oversee branch inventory and cycle counts
• Ensure proper staffing to provide excellent service; participate in new hire orientation; set branch schedules and procedures; monitor safety and associated programs; ensure compliance with Company safety and health procedures and coordinate / implement succession planning for branch
• Maintain adequate branch security

What you bring to the table :

Compensation Details : The expected rate of pay for this position is $125,000 - $140,000 annually. This position is also incentive eligible, based on specific and relevant business metrics.

The Value of Graybar :

At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like :

Benefit eligibility may vary across locations and roles, so be sure to check in with your recruiter for more information.

Why should you join Graybar? At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it's the right thing to do and the right way to run our business. We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team. That's what our employee ownership culture is all about : working as one team and moving forward together, while honoring the unique value each person brings to our company.

Apply now and find out what's next for you.