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Luxury Hotel Front Office Manager

Luxury Hotel Front Office Manager

Goodwin RecruitingJackson, WY, US
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Job Description

Job Description

Our luxurious boutique hotel nestled in stunning Jackson Hole, Wyoming, is seeking a talented Front Office Manager. If you are passionate about luxury service, exceeding guest expectations, and eager to grow in your career, we want to hear from you!

Front Office Manager Requirements

  • Minimum 4 years of guest-facing hospitality experience, with at least 3 years in a supervisory or management role.
  • Experience in a boutique or luxury hotel setting; knowledge and real-world experience of Forbes 5-star standards is required.
  • Proven ability to oversee all aspects of Front Desk, Concierge, Reservations, and Bell Services.
  • Strong leadership skills with a keen sense for hiring, training, and coaching high-performing teams.
  • Exceptional customer service and communication skills.
  • High level of conscientiousness and attention to detail.
  • Flexible schedule availability, including nights, weekends, and holidays.
  • Bachelor’s degree in Hospitality or related field is preferred.

Front Office Manager Qualifications

  • Dependable, organized, and solutions-oriented with a positive, can-do mindset.
  • Comfortable working in a fast-paced, guest-facing environment with high service expectations.
  • Independent thinker who thrives in a non-corporate, entrepreneurial setting.
  • Goal-oriented and financially sound with high integrity and adaptability.
  • Passionate about working in a scenic location with access to world-class outdoor recreation.
  • Front Office Manager Compensation & Benefits Package

  • Competitive medical benefits with generous company contribution.
  • 401(k) with company match.
  • PTO – 4 weeks+ floating Holiday comp days.
  • Relocation assistance available.
  • Subsidized employee housing.
  • Heavily discounted ski pass and other perks.
  • Complimentary access to fitness center, bus pass, and shift meals.
  • Employee discounts at the spa, restaurant / bar, and retail outlets.
  • Performance bonus potential.
  • Fantastic opportunity for career growth.
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    Front Office Manager • Jackson, WY, US

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