Talent.com
HSPD-12 : Government Badging & Credentialing Specialist

HSPD-12 : Government Badging & Credentialing Specialist

CitizantIndianapolis, IN, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

HSPD-12 : Government Badging & Credentialing Specialist

Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed "A Players" who already align with the company's core values : Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions.

Job Description

Duties & Responsibilities :

Enrollment Process Management :

  • Schedule appointments and / or service walk-in for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates and PIN Resets.
  • Answering phone calls / email inquiries for all things related to PIV credentials and access control matters.
  • Coordinate and conduct the enrollment process for PIV cards, including verifying the identity of applicants and collecting required documentation.
  • Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy.

Documentation and Data Collection :

  • Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants.
  • Ensure that all required documents and forms are properly completed and submitted according to established guidelines.
  • Verification and Authentication :

  • Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts.
  • Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process.
  • Data Security and Privacy :

  • Handle sensitive personal information with the utmost discretion and adhere to data protection regulations and organizational security protocols.
  • Maintain the security and integrity of collected data and prevent unauthorized access or disclosure.
  • Communication :

  • Communicate clearly and professionally with applicants, explaining the enrollment process, required documents, and any additional steps they need to follow.
  • Provide excellent customer service to address questions and concerns related to the enrollment process.
  • Escalation management, as it involves listening, understanding, and responding to customer needs and expectations.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Recordkeeping :

  • Maintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered.
  • Prepare and maintain spreadsheets tracking status of new applicant, contractor, and federal employee files.
  • Compliance and Training :

  • Stay up to date with relevant policies, regulations, and procedures related to PIV card enrollment.
  • Participate in training sessions to enhance knowledge of enrollment processes, data security practices, and customer service skills.
  • Qualifications

    Required Competencies :

  • Experience with Microsoft Excel for data management, coordination, and reporting.
  • Ability to adapt to changing security procedures and requirements.
  • Prior experience in a similar role, customer service, or administrative position may be advantageous.
  • Attention to detail and strong organizational skills.
  • Excellent interpersonal and communication skills.
  • Ability to handle confidential information with discretion.
  • Attend local hiring events 3-4 times a month (frequency may vary depending on business needs).
  • Perform other job-related duties as assigned.
  • Education :

  • High School diploma, GED certification.
  • Physical Requirements :

  • The role primarily involves sedentary work.
  • There may be occasional instances of stair climbing.
  • Periodic standing and / or walking for extended durations may be required.
  • Occasional activities include reaching, squatting, bending, pulling, grasping, holding, and lifting objects weighing 25-30 lbs.
  • Requires typing for most of the day.
  • Effective communication requires frequent periods of talking and listening.
  • Clearance Requirement :

  • US Citizenship is required.
  • Active Public Trust / MBI clearance or the ability to obtain one.
  • Starting salary range :

  • $35,000 - $42,200 (depending on experience)
  • Citizant offers a competitive benefits package, including :

  • Medical, dental, and vision insurance
  • 401(k)
  • Generous PTO
  • Company-paid life and disability insurance
  • Flexible Spending Accounts (FSA)
  • Employee Assistance Program (EAP)
  • Tuition Assistance & Professional Development Program
  • Disclaimer : Please note that the position you are applying for is part of a pipeline recruitment process. This means the role may not be immediately available but is expected to open in the near future. We are proactively seeking qualified candidates to ensure a prompt hiring process once the position becomes available. Your application will be retained for future consideration as openings arise, and we will reach out to you when the hiring process begins. Thank you for your interest and patience!

    Additional Information

    Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

    serp_jobs.job_alerts.create_a_job

    Credentialing Specialist • Indianapolis, IN, United States

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Associate, Field Security - Greenfield, IN

    Associate, Field Security - Greenfield, IN

    CarvanaGreenfield, IN, US
    serp_jobs.job_card.full_time
    When weather is not present they will work a.Monday - Friday from 4 : 00AM - 12 : 30PM.Must be able to flex quickly when weather is coming to work nights and weekends if needed.Wednesday - Friday 2 : 00P...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Board Certified Behavior Analyst

    Board Certified Behavior Analyst

    Lighthouse Autism CenterNoblesville, IN, US
    serp_jobs.job_card.full_time
    At Lighthouse, we believe in ongoing progression in the field of ABA! We emphasize the importance of individualized, comprehensive treatment packages, and accomplish this through our collaborative ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Polygraph Examiner – Federal Law Enforcement Career

    Polygraph Examiner – Federal Law Enforcement Career

    The United States Secret ServiceIndianapolis, IN, United States
    serp_jobs.job_card.full_time
    The selectee will serve as an Polygraph Examiner in the Office of Field Operations.Typical work assignments include : .Serving as a technical advisor to field agents and investigative teams regarding...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Physician / Family Practice / Indiana / Permanent / Family Medicine Physician - Hope, Indiana - $25,

    Physician / Family Practice / Indiana / Permanent / Family Medicine Physician - Hope, Indiana - $25,

    Integrity Healthcare...Hope, IN, US
    serp_jobs.job_card.full_time +2
    IDEAL CANDIDATE : BC / BE Family Medicine MD / DONew Grads (2024 & 2025)YES to J-1 & H1b'sSETTING : 100% outpatientfull time = 35-hrs in clinic + 5 "admin" hoursExtremely flexible to hit 35-hrs in clinic ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Border Patrol Agent - Experienced (GL9 / GS11)

    Border Patrol Agent - Experienced (GL9 / GS11)

    U.S. Customs and Border ProtectionMartinsville, IN, United States
    serp_jobs.job_card.full_time
    Check out these higher-salaried federal law enforcement opportunities with the U.Your current or prior law enforcement experience may qualify you for this career opportunity with the nation's premi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Central Operations Project Specialist

    Central Operations Project Specialist

    USA JobsIndianapolis, IN, US
    serp_jobs.job_card.full_time
    Central Operations Project Specialist.Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    HSPD-12 : Government Badging & Credentialing Specialist (Indianapolis -REF1578N) • •

    HSPD-12 : Government Badging & Credentialing Specialist (Indianapolis -REF1578N) • •

    CitizantIndianapolis, Indiana, United States
    serp_jobs.job_card.full_time
    Citizant is a leading provider of professional IT services to the U.We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Environmental Health Safety Specialist, 2nd Shift

    Environmental Health Safety Specialist, 2nd Shift

    Indiana Automotive Fasteners, Inc.Greenfield, IN, US
    serp_jobs.job_card.full_time
    We may be one of Central Indiana’s best-kept secrets, but we’ve been proudly building careers—and strong communities—for over 25 years right here in Greenfield.At Indiana Au...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Travel Skilled Nursing Facility (SNF) Speech Language Pathologist - $1,997 per week

    Travel Skilled Nursing Facility (SNF) Speech Language Pathologist - $1,997 per week

    Jackson Therapy PartnersNashville, IN, United States
    serp_jobs.job_card.full_time +1
    Jackson Therapy Partners is seeking a travel Skilled Nursing Facility (SNF) Speech Language Pathologist for a travel job in Nashville, Indiana. Job Description & Requirements.Join Jackson Therapy Pa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    U.S. Border Patrol Agent

    U.S. Border Patrol Agent

    U.S. Customs and Border ProtectionKnightstown, Indiana, US
    serp_jobs.job_card.full_time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives

    Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives

    U.S. Customs and Border ProtectionCarthage, IN, United States
    serp_jobs.job_card.full_time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    United States Border Patrol Agent

    United States Border Patrol Agent

    U.S. Customs and Border ProtectionClermont, Indiana, US
    serp_jobs.job_card.full_time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Safety Director

    Safety Director

    City of FishersFishers, IN, US
    serp_jobs.job_card.full_time
    The City of Fishers Department of Public Works (DPW) is looking for an energetic, self-starter with proven success in the occupational safety and health field to coordinate their safety program.Fis...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Audit & Reimbursement II

    Audit & Reimbursement II

    Elevance HealthIndianapolis, IN, US
    serp_jobs.job_card.full_time
    This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customs and Border Protection Officer

    Customs and Border Protection Officer

    U.S. Customs and Border ProtectionShelbyville, IN, United States
    serp_jobs.job_card.full_time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Border Patrol Agent

    Border Patrol Agent

    U.S. Customs and Border ProtectionMorgantown, IN, United States
    serp_jobs.job_card.full_time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    HSPD-12 : Government Badging & Credentialing Specialist (Indianapolis - REF1578N) • •

    HSPD-12 : Government Badging & Credentialing Specialist (Indianapolis - REF1578N) • •

    CitizantIndianapolis, IN, US
    serp_jobs.job_card.full_time
    HSPD-12 : Government Badging & Credentialing Specialist (Indianapolis).Citizant is a leading provider of professional IT services to the U. We seek to address some of our country's most pressing chal...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customs and Border Protection Officer - Experienced (GS9)

    Customs and Border Protection Officer - Experienced (GS9)

    U.S. Customs and Border ProtectionNineveh, IN, United States
    serp_jobs.job_card.full_time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30