Director, Client Success - Portfolio Group

Job Description

The Portfolio Group, under the Workplace Experience Group umbrella, delivers seamless experiences from the breakroom to the boardroom, providing a signature suite of services for each unique business portfolio. Our team builds partnerships that excel, creating experiences that break the mold, where convenience, consistency, and excellence are a given.  One Partner.  Infinite Solutions.

The Director Client Success is the client relationship management owner of a portfolio of existing accounts within a specific geographic territory. The Director has direct responsibility for account growth and retention through the application and execution of comprehensive, client-facing strategies in partnership with operations and functional leaders across the region. A successful Director, Client Sucess is a client advocate and directs and leads the efforts for advancing our market position and developing our value proposition at our existing accounts.

They are expected to provide keen analysis to :

• establish relationships with our clients.
• help identify and align with our clients? goals and aspirations.
• create customized solutions based on mutually beneficial strategic considerations.
• communicate the differential advantages of Aramark, resulting in long-term development and industry-leading client retention and growth rates.

Candidates must have a demonstrated ability to lead client engagement planning and execution and to collaborate with operations leadership and functional support partners to develop, lead, and execute customized account?strategies for our existing client partners.? A successful Director, Client Success must be able to proactively identify, anticipate, and communicate potential obstacles, challenges, and / or issues at a client account that could adversely impact our ability to retain the account and partner with operations leadership in developing and executing client customized retention strategies.

Job Responsibilities

Qualifications

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at  http : / / www.aramarkcareers.com  or connect with us on  Facebook ,  Instagram  and  Twitter .