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Content Strategist[80178] Job at Onward Search in CaliforniaMediabistro • California, MO, United States
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Content Strategist[80178] Job at Onward Search in California
Mediabistro • California, MO, United States
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job_description.job_card.job_description3+ years in content strategy, writing, or editing (Help Centers preferred) Experience with Contentful or similar CMS Strong writing and analytical skills with operational discipline Cross‑functional collaboration experience with Product, Legal, or CX teams Familiarity with structured content, metadata, and AI / chatbot enablement Tech, crypto, or financial services experience Familiarity with Smartling, Jira, Asana, or Google Workspace Understanding of localization workflows Seniority level : Mid‑Senior level Employment type : Contract Job function : Information Technology Industries : Staffing and Recruiting
Onward Search is partnering with a fast-growing digital finance company to hire a Content Strategist (Tier 2) . Join their Customer Experience (CX) Content team to rewrite, structure, and optimize Help Center content for accuracy, clarity, and AI-readiness. This is a 6‑month REMOTE role.
Base pay range
$45.00 / hr – $50.00 / hr
What You’ll Do
- Rewrite and structure Help Center articles using standardized templates
- Apply taxonomy and metadata to improve discoverability and chatbot performance
- Validate content accuracy with Product and Legal teams
- Maintain editorial quality and consistency across all content
- Deliver ~20 articles per week while supporting AI‑driven experiences
- Document process improvements and refine workflows
What We’re Looking For
Nice to Have
Benefits
Medical, Dental, Vision, Life Insurance | 401k Program | Commuter Benefit | eLearning & Training
Additional Details
Referrals increase your chances of interviewing at Onward Search by 2x.
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Job At Onward Search • California, MO, United States