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Front Desk Agent
Front Desk AgentSAIRAM OF FAYETTEVILLE NC • Fayetteville, NC, US
Front Desk Agent

Front Desk Agent

SAIRAM OF FAYETTEVILLE NC • Fayetteville, NC, US
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Job Description

Job Description

Benefits :

  • Employee discounts

Sleep Inn is seeking a dedicated and customer-focused Front Desk Associate to join our team. As a Front Desk Associate, you will be the first point of contact for our guests and play a crucial role in providing an exceptional experience.

Key Responsibilities :

  • Greet and assist guests in a friendly and professional manner
  • Check-in and check-out guests efficiently
  • Handle reservations and inquiries via phone, email, or in-person
  • Process payments and maintain accurate records
  • Provide information about hotel facilities and services
  • Address guest concerns and resolve issues promptly
  • Collaborate with other team members to ensure smooth operations

    • Qualifications :

  • Previous experience in front desk or customer service roles
  • Familiarity with Choice Hotels systems is a plus
  • Strong communication and interpersonal skills
  • Ability to handle multiple tasks and prioritize effectively
  • Attention to detail and excellent organizational skills
  • Flexibility to work part-time hours, including 2nd and 3rd shifts
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    Front Desk Agent • Fayetteville, NC, US

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