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POS Engineer
POS EngineerUST Xpanxion • Irving, TX, US
POS Engineer

POS Engineer

UST Xpanxion • Irving, TX, US
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POS Engineer Location :

  • Dallas, TX or Atlanta, GA Position Summary We are looking for a POS Engineer to assist with the system configuration, configuration management, and system testing and production implementation of point of sales systems and / or self-checkout systems.
  • The POS Engineer functions as a technical expert related to POS and related technologies to help lead and support the business and specific customer integrations.  Qualifications Undergraduate degree or equivalent experience / certification 3 - 5+ years of experience configuring, deploying, POS and / or SCO systems Knowledge of remote access tools, scripting, and other supportive technologies Excellent communication skills Basic knowledge of the retail sales industry.
  • Technical Skills Knowledge of POS Systems in a retail or hospitality environment.
  • Strong communication skills with non-technical personnel.
  • Strong interpersonal skills and the willingness to learn from other associates.
  • Awareness of project management requirements.
  • Excellent written and verbal communication skills with the ability to influence or persuade others in positive or negative circumstances.
  • Ability to manage tasks with attention to detail and accuracy.
  • Knowledge of external systems and payment gateways, and how they interact with the POS.
  • Strong commitment to customer service.
  • Strong problem solving and analytical skills.
  • Ability and willingness for occasional travel (25% - customer integrations / business meetings and / or training).

Competencies - To perform the job successfully, an individual should demonstrate the following :

  • Adaptability - Demonstrates persistence and overcomes obstacles.
  • Measures self against standard of excellence.
  • Recognizes and acts on opportunities.
  • Sets and achieves challenging goals.
  • Takes calculated risks to accomplish goals.
  • Communications - Exhibits good listening and comprehension.
  • Expresses ideas and thoughts in written form.
  • Expresses ideas and thoughts verbally.
  • Keeps others adequately informed.
  • Selects and uses appropriate communication methods.
  • Continuous Learning - Assesses own strengths and weaknesses.
  • Pursues training and development opportunities.
  • Seeks feedback to improve performance.
  • Shares expertise with others.
  • Strives to continuously build knowledge and skills Customer Service - Displays courtesy and sensitivity.
  • Manages difficult or emotional customer situations.
  • Meets commitments.
  • Responds promptly to customer needs.
  • Solicits customer feedback to improve service.
  • Problem Solving - Develops alternative solutions.
  • Gathers and analyzes information skillfully.
  • Identifies problems in a timely manner.
  • Resolves problems in early stages.
  • Works well in group problem solving situations.
  • Teamwork - Balances team and individual responsibilities.
  • Contributes to building a positive team spirit.
  • Exhibits objectivity and openness to others' views.
  • Gives and welcomes feedback.
  • Puts success of team above own interests.
  • Supervisory Responsibilities None Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Performs light work; exerting up to 25 pounds of force occasionally, or up to 15 pounds of force frequently, or a negligible amount of force constantly to move objects.  While performing the responsibilities of the job, the employee is required to talk and hear.
  • The employee is often required to sit and use their hands and fingers, to handle or feel.
  • The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
  • Vision abilities required by this job include close vision.
  • Salary Range- $60,000 - $80,000 yearly DOE The above job description is not intended to be an all-inclusive list of duties and standards of the position.  Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
  • Xpanxion is committed to hiring and retaining a diverse workforce.
  • We are proud to be an Equal Opportunity / Affirmative Action employer, making decisions without regard to race, color, religion, creed, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.
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    Engineer • Irving, TX, US