Job Description
Job Description
Salary : JOB TITLE :
Transportation, Warehouse & Furniture Coordinator
REPORTS TO :
Sr. Operations Director / Store Operations Directors
TIME COMMITMENT :
Part-time Plus (30+ hours / week)
Position Summary : The Transportation, Warehouse & Furniture Coordinator will support retail operations at Overflow Thrift Stores by transporting product between the store locations, coordinating baling operations, leading furniture pick-ups and deliveries, assisting with furniture storage and display, assisting customers to accept and process merchandise donations, and other duties in Overflows processing area as directed.
General Expectations of All Overflow Staff
Actively support and live out the Overflow Mission and Core Values
Affirm and align with the statements and policies in the Overflow employee handbook while representing Overflow.Strive to display Gods love to other staff, volunteers, customers, and donorsDemonstrate an ability to thrive in a flexible, physically-active, fast-paced and growth-oriented environment, while maintaining a positive, solution-oriented attitudeReliability / AccountabilityFollow attendance procedures; arrive to the building with enough time to allow for storing personal items, filling personal drinks, greeting team mates, etc., and be ready to start work when clocking in on time (at the time scheduled to begin work)
Adhere to Overflow Handbook, policies and proceduresDemonstrate excellent productivity in tasks and throughout shiftWork with diligence and focus when clocked in - for example :seek out tasks to complete - discuss with team mates or Directors about priority tasks; look for cleaning, tidying and stocking tasks to complete, especially when working at the registers
refrain from personal cell phone use, eating, personal shopping, and other personal entertainment activities (socializing, reading, games, etc.)complete shift breaks and meal breaks within allotted time (15 minutes / 30 minutes)Teamwork / CooperationServe as a positive colleague or team member
Adapt to daily needs and changing plansMaintain productive working relationshipsCommunicationSpeak and / or write effectively, listen carefully, and clarify information when necessary
Provide complete, accurate and truthful updates to supervisorReflect values in written and verbal communication - Love, Joy, Peace, Patience, Kindness, Goodness, Gentleness, Faithfulness & Self-Control; Assume positive intentInteract with everyone with kindnessIn summary, Overflow teammates are expected to have a teachable spirit, to actively work to maintain unity on the team, and demonstrate respect for OTS policies, leadership, volunteers, and fellow staff members. We seek to communicate openly and honestly with one another, accepting responsibility for words and actions, striving to speak only that which edifies.
Position Key Responsibilities
Transport inventory between storesManage pick-ups and deliveries for furniture and other merchandiseCommunicate efficiently with all donors and customers
Assure an excellent experience for customers, donors and volunteersConfirm weekly pick-up and delivery scheduleCoordinate with furniture volunteer teamCall donors when unexpected delays / cancellations occurManage recycling operationsOperate baler to create textile and stuffed animal bales
Move bales to exterior containers for storageAssist with movement of bales to wholesaler trucksMove other recycled materials (metal, glass, furniture, etc.) through designated channels (to other recycling partners and centers)Operate Overflow equipment, including forklift and baler, in accordance with guidelines and annual trainingComplete regular equipment safety checklists, as directed
Complete annual training, as directedReport repair and equipment issues to Senior Operations DirectorMaintain truck and equipmentComplete monthly truck safety checklist
Partner with Senior OD to coordinate any regular or one-time maintenance on truckKeep gas tank filled to at least half tank at all timesHelp process and stock inventoryProcess incoming merchandise, including accepting items from donors, pricing items, stocking the sales floor at all store locations, and other items as requested
Process and stock furniture in collaboration with the Senior Operations Director and Store Operations DirectorsServe as an ambassador to OTS volunteers - creating an environment of appreciation for our volunteers while supporting volunteers to achieve the OTS missionCollaborate with volunteers on assigned work prioritiesCommunicate with volunteers with kindness, respect and appreciationParticipate in planned volunteer trainings, groups, and appreciation as scheduledUtilize training and pricing guides for volunteer onboarding, as directedPosition Requirements
Commitment and adherence to Overflows ValuesHigh School diplomaAbility to independently lift 51 pounds and 100+ pounds in a team lift occasionallyMaintain a clear driving record with no moving violationsAbility to work in a fast-paced environment with continuous standing, bending, carrying, squatting, pulling, and pushingThis is a physically-active role - Coordinator should expect to be standing and moving 95% of their shifts. The work includes moving furniture and heavy carts, cleaning merchandise, assembling small furniture, fixtures and equipment, moving boxes and merchandise repeatedly, pushing heavy carts, moving displays, etc.
Ability to work outside in all weather on a variety of tasks such as assisting donors as they remove items from their vehicles, removing trash from the store to exterior dumpsters, helping customers with furniture pick-ups, light shoveling of snow from sidewalks, tidying building exteriors by picking up trash, etc.PURPOSE :
Overflow is a community effort to care for people in need, locally and globally, through recycling and reselling clean, affordable goods.
VALUES :
Demonstrate the Fruit of the Spirit
Be Servant-MindedBe Adaptable & FlexibleEmpower CreativityBe Inviting and Responsive