Area Support I Representative

On-Site Work Assignments

Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. Requires flexibility to provide coverage at many sites throughout the region.

Your Impact

• Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service. - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Responsibilities may include Copy / Print Production / Copy Center, Copier Maintenance, Mail / Courier Services, Reception / Office Services, Shipping / Receiving, Inventory Services, Warehouse, File Room / Records File Services based on assigned location. - Attends cross-functional trainings to ensure ability to provide coverage when short-staffed. - Provides site coverage as needed. Requires flexibility to change schedule / location at a moment's notice. - Collaborates with multiple account teams to ensure a smooth transition of responsibility with minimal impact to client services.

Copy / Print Production / Copy Center :

Mail / Courier Services :

Reception / Office Services :

File Room / Records File Services :

Device Maintenance :

Shipping / Receiving :

Inventory Services :

About You : The Skills & Expertise You Bring

Please note : This is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. In accordance with applicable law we are providing the anticipated base salary for this role : $17.20 to 23.37 / hr. - HS Diploma, GED, or equivalent experience required, plus less than one year of related experience. - Basic computer skills / technical knowledge. - Ability to work OT as needed. - Ability to lift up to 50lbs. - Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. - Good customer service and communication skills. - Ability to multitask and prioritize in order to meet deadlines. - Must be willing to learn new skills and interact with new teams on a regular basis. - Ability to work with minimal supervision. - Required to take all necessary steps to obtain security and / or other clearances required by customers to enter the customers' premises.

Company Overview

About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility.

To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn.

Workstyle Description

Full-Time On Site - This position requires full-time presence at your assigned office(s) / worksite(s) / territory on your scheduled work days.