LIFT Academy - Crew Scheduler

LIFT Academy Front-Line Liaison

Serves as front-line liaison to LIFT Academy staff, students, and guests through excellent customer service and problem-solving. Provides support for operations and maintenance departments by scheduling students and aircraft to meet short-term operational needs. Maintains records and creates reports for departmental leadership on daily activities and performance.

Essential Duties :

• Enter and audit required student documents in recordkeeping system.
• Assign and reassign aircraft to reservations to maximize efficiency while ensuring maintenance requirements are met.
• Serve as liaison between students and instructors to deliver and receive documents as necessary to include temporary airman certificates and badges.
• Purchase aircraft fuel, hotel rooms, and transportation for students and staff.
• Monitor daily schedule.
• Finalize daily schedule and record non-compliance.
• Post open flying daily, fill open flying, and assign flights to cover instructor absences.
• Monitor VHF operations radio frequency.
• Ensure compliance with applicable FAA regulations and Company policies.
• Assign all training reservations to a qualified instructor for an on-time departure.
• Coordinate quick recovery of open flying due to irregular operations with guidance from the Scheduling Coordinator.
• Anticipate operational disruptions and propose cost-effective solutions.
• Implement time-sensitive decisions to solve disruptions to the daily flight schedule.
• Ensure changes to the published schedule are communicated to crewmembers in a timely manner.
• Assist with on-the-job training of new hire schedulers.
• Provide 22 / 7 support to students and instructors by processing sick calls, general schedule inquiries, and other daily schedule modifications.
• Provide exceptional and timely customer service to instructors and students.
• Maintain a strong working knowledge of federal aviation regulations and schedule requirements.
• Collaborate with internal departments for a safe, efficient, and reliable operation.
• Communicate professionally with coworkers and vendors.
• Uphold Republic Airways' BEST guiding principles.
• Other duties and responsibilities as assigned.

Core Responsibilities :

Minimum Qualifications :

Preferred Qualifications :

Language Skills : Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Able to deliver negative information in a tactful and professional manner.

Reasoning / Problem Solving Ability : Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to multitask while still upholding a sense of urgency.

Decision Making : Makes decisions and determines best methods to solve problems by referring to established policies and procedures.

Physical Demands : The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Able to move about the work environment. Frequently required to stand, walk, sit, talk, and hear.

Work Environment : The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Typically, not exposed to extreme environmental conditions. Must be able to work a varied schedule including nights, weekends, and holidays.

Travel Requirements : Travel up to 10% of the time, including nights, weekends, holidays, and overnight stays.

Equal Opportunity Employer, Disability, and Veteran Accommodations : All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.