Claim Specialist

Claim Specialist

The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers by providing 1.1 billion gallons of high-quality drinking water, managing wastewater and stormwater, and reducing air, noise, and hazardous materials pollution. DEP is the largest combined municipal water and wastewater utility in the country, with nearly 6,000 employees. DEP's water supply system is comprised of 19 reservoirs and 3 controlled lakes throughout the system's 2,000 square mile watershed that extends 125 miles north and west of the City. DEP's Bureau of Legal Affairs (BLA) works cooperatively with the New York City Law Department (Law Dept) to ensure that all DEP's legal needs are addressed. Given DEP's extensive infrastructure and operations, DEP is involved in a significant amount of litigation and claims filed with the New York City Comptroller's Office. BLA's staff provide critical litigation support to the Law Department attorneys representing the agency and respond to requests for records and information from the New York City Comptroller's Office. BLA is seeking qualified candidates for the position of Claim Specialist in the Litigation Support Unit. This position, with some latitude for independent initiative and judgment, encompasses work of varying degrees of difficulty and responsibility. The work is performed under the supervision of higher level staff and / or attorneys, as well as other DEP personnel, to provide litigation and claim support. The candidate will perform various types of clerical duties, including but not limited to the following :

• Assist with responses to litigation support requests, discovery demands, and / or other forms and papers related to legal proceedings and transaction.
• Investigate / conduct review of multiple cases for specific issues and maintain spreadsheets of information about the cases.
• Collect, assemble, and review information / records from DEP bureaus to comply with discovery obligations and production, including interviewing agency custodians with potential evidence.
• Assist in obtaining, reviewing, updating and maintaining physical and electronic case files.
• Perform routine administrative duties when necessary including, but not limited to photocopying, filing, scanning, archiving, data entry, indexing, reserving conference rooms, and managing calendars.
• Some of the physical activities performed and environmental conditions experienced include lifting and carrying boxes and files; organizing relevant agency records; climbing stairs; and traveling throughout the City on all types of public transportation, and / or walking in all kinds of weather, often carrying files.

Qualifications :

1. A baccalaureate degree from an accredited college or university; or 2. An associate degree or 60 semester credits from an accredited college or university and two years of full-time satisfactory experience investigating and / or settling claims for personal injury or property damage or loss; or 3. A four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization and four years of full-time satisfactory experience investigating and / or settling claims for personal injury or property damage or loss; or 4. A satisfactory combination of education and / or experience that is equivalent to "1", "2" or "3" above. College education may be substituted for experience as described in "2" or "3" above on the basis that 30 semester credits from an accredited college or university may be substituted for each year of required experience. However, all candidates must have a four-year high school diploma or its educational equivalent.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.