Administrative Assistant 1 / Trainee 1 / 2- Albany (NY HELPS)

Administrative Support For UI Appeal Office

Administrative support for UI appeal office. Attorney fee processing, pool calendaring and mailing of decisions and hearing packets. Answer telephone inquiries from customers. Other clerical tasks as needed.

Minimum Qualifications

To apply, please copy and paste the following into your web browser : https : / / on.ny.gov / apply2dol This title is part of the New York Hiring for Emergency Limited Placement Statewide program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, if they meet the below NY HELPS minimum qualifications.

NY HELPS Non-Competitive Minimum Qualifications :

• Administrative Assistant Trainee 1 : Six months of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and / or office administration. To be advanced to the full performance level of this title you must successfully complete a set training and development program. Upon satisfactory completion of the 12-month training at the Trainee 1, you will automatically advance to Trainee 2.
• Administrative Assistant Trainee 2 : One year of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and / or office administration. To be advanced to the full performance level of this title you must successfully complete a set training and development program. Upon satisfactory completion of the 12-month training as a Trainee 2 you will advance to the full level of this title without further examination.
• Administrative Assistant 1 : Two years of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and / or office administration.
• Substitution : Certification (e.g., IAAP Certified Administrative Professional) or associate degree in office administration, secretarial science, administrative assistance, paralegal, business technology, or office technology substitutes for two years of experience. Note : It is essential that you describe your qualifying education and / or experience as completely as possible on your application. Omissions or vagueness may not be interpreted in your favor. It is expected that employees hired under NY HELPS will have their non-competitive employment status converted to competitive status in the future, without having to compete in an examination. Employees will then be afforded all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Competitive Minimum Qualifications : A review of your state history is needed, if you meet any of the below Permanent Competitive qualifications. Please provide the last four digits of your social security number in your email response or on your resume. If you are not comfortable providing this information via email, a representative from our office will contact you via phone. Subsequent 55 B / C Qualifications : A subsequent 55b / c appointment may be considered if you have one year of permanent or contingent-permanent service in a Grade 6 or higher position and have a current Civil Service 55b / c approval letter. Reassignment Qualifications : Current Department of Labor employees only, with at least one year of permanent, contingent-permanent, or 55b / c service in an Administrative Assistant 1 / Trainee 1 / 2. If you have less than one year, you must be reachable on the current Administrative Assistant 1 / Trainee 1 / 2 eligible list for this location if one exists. 70.1 Transfer Qualifications : One year of permanent or contingent-permanent as a Grade 6 or higher determined to be similar by Civil Service. Appointment may be made at a traineeship level (Administrative Assistant Trainee 1, NS eq. Grade 8, and Administrative Assistant Trainee 2, NS eq. Grade 10 leading to Administrative Assistant 1, Grade 11). Candidates appointed to the Trainee 1 level will be required to complete four mandatory courses during the first year of the traineeship and elective courses in the second year of the traineeship in four competency areas. Candidates appointed to the Trainee 2 level will be required to complete the elective courses prior to advancing to full title. The courses are offered to CSEA and M / C employees through the New York State & CSEA Partnership. Trainees will be able to complete the courses either through classroom or online training and webinars. Transfer eligible candidates can complete the required coursework prior to appointment to be eligible for advance placement into the Administrative Assistant Trainee 2 or Administrative Assistant 1.

Preferred Qualifications :

Additional Comments

If you are a current NYS employee and have questions regarding salary, please contact the Business Services Center (BSC) : 518-457-4272, BSCHR@ogs.ny.gov. Candidates with no previous state service will begin at the starting rate of the salary range listed above. We offer a comprehensive benefits package, including :

Our mission is to provide outstanding services to our customersthe workers and business that call New York home. We help New Yorkers find careers they will love. We build and support New York's businesses. We empower and protect New York's workers. To learn more about our mission and the exciting work of the DOL, please visit : https : / / dol.ny.gov / about-us DOL is committed to fostering employee engagement and work-life balance. We offer telecommuting and alternative work schedules to eligible employees. Eligible employees may be approved to telecommute, if operationally feasible, up to 2 days per regular work-week, and not to exceed 4 days per two-week pay period. Telecommuting can be discussed at the time of interview. Our exciting training and development opportunities, including Coursera and our formal Employee Recognition Program allow us to develop, recognize, and celebrate our workforce. Please note that specific benefits and programs may vary based on negotiating unit, current contract, length of State service, and program area.

Some positions may require additional credentials or a background check to verify your identity.