A company is looking for a Call Center Representative who enjoys helping others in a fast-paced environment.
Key Responsibilities
Take inbound calls to assist customers with their unique needs and offer additional products
Support customers in setting up new claim reports and demonstrate empathy for those recently in accidents
Navigate through multiple computer systems while providing excellent customer service
Required Qualifications
A minimum of two years relevant work experience or two years post-secondary education
For sales roles, a Property & Casualty license is required, with an opportunity to gain it during training
Ability to work full-time, including evenings and weekends after training
Must have a designated workspace free from noise and distractions
High-speed internet and a wired connection to the provided computer are mandatory
Call Center Rep • Lubbock, Texas, United States