Talent.com
Technology Support Specialist

Technology Support Specialist

ACL DigitalAtlanta, GA, US
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Overview

This range is provided by ACL Digital. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$30.00 / hr - $36.00 / hr

As a member of the On-site technical support team, you play a crucial role in keeping IT operations running smoothly and ensuring your customers have the support they need to effectively utilize technology in their day-to-day work. Join us and build an exceptional experience for yourself, and a better working world for all.

Responsibilities

  • Audio Visual Responsibilities of an On-Site Technician :

Microsoft Surface Hubs – configure surface hub settings (display, audio, network); reset or reconfigure the device when necessary.

  • Crestron – diagnose and resolve network connectivity issues for Crestron devices; troubleshoot audio, video, and display issues; ensure devices are connected and communicative.
  • Microsoft Teams Rooms – diagnose and resolve connectivity issues; troubleshoot UI posture, touch panel responsiveness, and meeting controls; ensure proper display of meeting information and controls.
  • Additional technologies to support – Condeco, Barco Click Share, Pano, Polycom, Cisco, AV equipment (speakers, cameras, monitors / kiosks).
  • Technical Responsibilities of an On-Site Technician :
  • Provide support to all customers within your coverage location(s) : on-site, at a client engagement, or off-site.

  • Troubleshoot and resolve PC, MAC, application, AV, and network connectivity issues.
  • ServiceNow ticket management; prioritizing tickets and awareness of SLAs.
  • Support Microsoft Windows and MAC operating systems; Microsoft applications (Outlook, Teams, OneDrive, Office365).
  • Asset management : shipping, receiving, tracking, and managing hardware assets from acquisition through disposal.
  • Printer support (installation, configuration, relocation, and troubleshooting).
  • Event and Meeting Support (may occur on-site or off-site).
  • Occasional travel may be required to support other EY locations, client engagement sites, or off-site events.
  • Provide remote hands support guided by our network operations team (checking ports, tracing cables, rebooting hardware, upgrading devices).
  • Occasional after-hour support may be required.
  • Interpersonal skills :
  • Excellent communication skills

  • Great team mentality
  • Self-motivated, organized, detail oriented, ability to multi-task
  • Desire to learn and build a career as unique as you are
  • Qualifications

  • Experience Requirements : 2+ years of on-site technical support experience, or degree in related discipline.
  • About the employer

    EY exists to build a better working world, helping to create long-term value for clients, people, and society. EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity / expression, pregnancy, national origin, disability status, or any other legally protected basis. EY is committed to providing reasonable accommodation to qualified individuals with disabilities.

    Recognition and headlines

    Fortune Best Workplaces for Women; Fortune 100 Best Companies to Work For (US) list; America's Greatest Workplaces for Diversity 2023 by Newsweek.

    J-18808-Ljbffr

    serp_jobs.job_alerts.create_a_job

    Technology Support Specialist • Atlanta, GA, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    IT Support Specialist, Intermediate

    IT Support Specialist, Intermediate

    Georgia State UniversityAtlanta, GA, United States
    serp_jobs.job_card.full_time
    IT Support Specialist, Intermediate.Instructional Innovation and Technology.Why Work at Georgia State University (GSU)?.Georgia State University (GSU) is recognized as one of the top 5 most innovat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel CT Tech - $959 to $1,063 per week in Austell, GA

    Travel CT Tech - $959 to $1,063 per week in Austell, GA

    AlliedTravelCareersAustell, GA, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with LRS Healthcare to find a qualified CT Tech in Austell, Georgia, 30106!.Ready to start your next travel adventure? LRS Healthcare offers a full benefits package, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel CT Tech - $1,803 to $1,999 per week in Austell, GA

    Travel CT Tech - $1,803 to $1,999 per week in Austell, GA

    AlliedTravelCareersAustell, GA, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with LRS Healthcare to find a qualified CT Tech in Austell, Georgia, 30106!.Ready to start your next travel adventure? LRS Healthcare offers a full benefits package, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel CT Tech - $2,221 to $2,374 per week in Austell, GA

    Travel CT Tech - $2,221 to $2,374 per week in Austell, GA

    AlliedTravelCareersAustell, GA, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Host Healthcare to find a qualified CT Tech in Austell, Georgia, 30106!.Host Healthcare is an award-winning travel healthcare company with an immediate opening f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Field Tech Support

    Field Tech Support

    EchoStarSuwanee, GA, United States
    serp_jobs.job_card.full_time
    EchoStar is reimagining the future of connectivity.Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    Technical Support

    Technical Support

    BCforwardUSA, Georgia, Alpharetta
    serp_jobs.job_card.full_time
    BCforward is currently seeking highly motivated Technical Support in Alpharetta, GA.Tentative start Date 09 / 02 / 2025.Please note this is the target date and is subject to change.BCForward will send ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Information Technology Professional (IT Support)

    Information Technology Professional (IT Support)

    NavyCollege Park, GA, United States
    serp_jobs.job_card.full_time
    ABOUT Effective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America’s Navy. Information Professionals who oversee the seamless opera...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Technical Support Associate

    Technical Support Associate

    SupermicroAtlanta, GA, United States
    serp_jobs.job_card.full_time
    Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop / Big Data, Hyperscale, HPC and IoT / Embedded customers...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Technical Support Specialist

    Technical Support Specialist

    FortinetAtlanta, GA, United States
    serp_jobs.job_card.full_time
    Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security.At Fortinet,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Technical Support Engineer

    Technical Support Engineer

    EchoStarSuwanee, GA, United States
    serp_jobs.job_card.full_time
    EchoStar is reimagining the future of connectivity.Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Sr Technical Support Specialist

    Sr Technical Support Specialist

    FortinetAtlanta, GA, United States
    serp_jobs.job_card.full_time
    Fortinet a cybersecurity pioneer with over two decades of excellence.Our mission is to safeguard people, devices, and data everywhere. As we continue to shape the future of cybersecurity, Fortinet r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Senior Salesforce Technology Specialist

    Senior Salesforce Technology Specialist

    Apex InformaticsAtlanta, GA, US
    serp_jobs.job_card.full_time
    The resource will be responsible in developing customization, automation, and user experience enhancements, while also collaborating with stakeholders to define requirements and ensure smooth syste...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Technical Support Specialist (Electrical Automation)

    Technical Support Specialist (Electrical Automation)

    Murrelektronik North AmericaSuwanee, GA, US
    serp_jobs.job_card.full_time
    At Murrelektronik, our success is primarily based on our committed employees, innovative products, market and customer centricity, effective logistics and quality consciousness.We are proud of this...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Senior Technical Support Specialist

    Senior Technical Support Specialist

    FortinetAtlanta, GA, United States
    serp_jobs.job_card.full_time
    Fortinet a cybersecurity pioneer with over two decades of excellence.Our mission is to safeguard people, devices, and data everywhere. As we continue to shape the future of cybersecurity, Fortinet r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    University of Denver is hiring : Library Systems Support Specialist in Atlanta

    University of Denver is hiring : Library Systems Support Specialist in Atlanta

    MediabistroAtlanta, GA, United States
    serp_jobs.job_card.full_time
    A company is looking for a Library Systems and Applications Support Specialist (Remote).Provide technical support for the integrated library system (ILS) and user authentication systems.Assist with...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Travel CT Technologist

    Travel CT Technologist

    Healthcare SupportLawrenceville, GA, US
    serp_jobs.job_card.permanent
    Healthcare Support is seeking a travel CT Technologist for a travel job in Lawrenceville, Georgia.Job Description & Requirements. Healthcare Support Job ID #474138.Pay package is based on 12 hou...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Technical Support Specialist

    Technical Support Specialist

    Utility Associates, Inc.Decatur, GA, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Join Our Team as a Technical Support Specialist.Public Safety Brands is an innovative technology company that continually delivers groundbreaking digital systems for frontline professions that depe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    IT Support Specialist - GA, NC, TN

    IT Support Specialist - GA, NC, TN

    Oakbridge Insurance Agency LLCAlpharetta, GA, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Led by the values and mission of the organization.IT-related issues to ensure smooth and efficient functioning and to resolve technical issues. Provide technical assistance through various channels ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Systems Support Tech

    Systems Support Tech

    Padmore Global Connections LLCAtlanta, Georgia, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Agency Interview Type : Webcam only.Applications with resumes in PDF Format will be automatically rejected.Only Word format resumes will be considered. Under direct supervision, provides management i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel CT Tech - $1,984 to $2,137 per week in Austell, GA

    Travel CT Tech - $1,984 to $2,137 per week in Austell, GA

    AlliedTravelCareersAustell, GA, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Host Healthcare to find a qualified CT Tech in Austell, Georgia, 30106!.Host Healthcare is an award-winning travel healthcare company with an immediate opening f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30