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Strategic Operations Analyst
Strategic Operations AnalystSterling Foods • San Antonio, TX, USA
Strategic Operations Analyst

Strategic Operations Analyst

Sterling Foods • San Antonio, TX, USA
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Job Title : Strategic Operations Analyst

Department : Operations

Reports To : Chief Operating Officer

Location : San Antonio, TX

FLSA Status : Exempt

Job Type : Full-Time

About the position

Sterling Foods is a dynamic and growing food manufacturing company committed to delivering high-quality bakery products and operational excellence. We're looking for a Strategic Operations Analyst - a sharp, analytical thinker with a knack for uncovering inefficiencies and driving smart, scalable improvements across our production and supply chain operations.

This role is ideal for someone who thrives in a fast-paced, data-rich environment and is passionate about transforming raw insights into real-world impact. You'll work closely with cross-functional teams - from production and logistics to quality assurance and procurement - to identify opportunities for optimization, cost reduction, and performance enhancement.

Duties and Responsibilities

  • Operational Analysis & Insight Development

Analyze production line performance, throughput, downtime, and yield metrics to identify trends and root causes.

  • Evaluate supply chain workflows, inventory turnover, and vendor performance to uncover inefficiencies.
  • Use data modeling and forecasting to support strategic planning and capacity management.
  • Process Improvement & Optimization
  • Recommend and implement changes to reduce waste, improve quality, and increase operational agility.

  • Collaborate with plant managers and department leads to pilot and scale process improvements.
  • Performance Monitoring & Reporting
  • Build and maintain dashboards and KPIs to track operational health and improvement initiatives.

  • Present findings and recommendations to leadership with clear, data-backed narratives.
  • Monitor post-implementation results to ensure sustainability and continuous improvement.
  • Cross-Functional Collaboration
  • Partner with Finance, Quality, HR, and IT to align operational improvements with broader business goals.

  • Support change management efforts by documenting processes and training stakeholders.
  • Serve as a liaison between analytics and operations teams to ensure actionable insights are implemented effectively.
  • Qualifications :

  • Education & Experience :
  • Bachelor's degree in Industrial Engineering, Business Analytics, Finance, Business Administration, or a related field; Master's degree or MBA is a plus.

  • 3+ years of experience in operations analysis, process improvement, or manufacturing strategy - preferably within the food production or consumer packaged goods (CPG) industry.
  • Technical Skills :
  • Proficiency in data analysis tools such as Excel.

  • Experience with business intelligence platforms (e.g., QlikView, Power BI, Tableau).
  • Familiarity with ERP systems (e.g., Aptean, SAP, Oracle).
  • Knowledge of Lean, Six Sigma, or other continuous improvement methodologies (certification preferred).
  • Analytical & Strategic Thinking :
  • Strong problem-solving skills with the ability to interpret complex data and translate it into actionable insights.

  • Ability to think both tactically and strategically, balancing short-term fixes with long-term improvements.
  • Communication & Collaboration :
  • Excellent written and verbal communication skills, with the ability to present findings to both technical and non-technical audiences.

  • Proven ability to work cross-functionally and influence stakeholders at all levels of the organization.
  • Industry Awareness :
  • Understanding of food manufacturing processes, regulatory requirements (e.g., FDA, USDA), and quality assurance standards.

  • Awareness of trends in automation, sustainability, and supply chain resilience within the food industry.
  • About Sterling Foods

    Founded in 1971, Sterling Foods is a specialty bakery products manufacturer based in San Antonio, Texas. We are a market leader in national food service, custom manufacturing, retail, military and school dining, and we provide a broad line of proprietary and custom-developed products for our customers.

    With a continuous focus on innovation, technology and great tasting products, Sterling Foods has grown to become a leading supplier of shelf-stable baked goods and gourmet quality items to the food industry.

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