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Customer Service Representative

Customer Service Representative

StaffmarkSan Marcos, CA, United States
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Let's Be Honest-You'd Crush This CSR Job!

Local companies are always asking us for customer service pros who know how to keep things cool and customers happy. If that's you, let's talk.

Why You'll Love This Job :

  • Good weekly pay-because you deserve it
  • Full health benefits-medical, dental, vision
  • 401(k) option to grow your future
  • Referral bonuses-bring good people, earn extra cash
  • Employee discounts

You're a Fit If You :

  • Stay cool, calm, and collected
  • Can juggle chats, calls, and emails with ease
  • Love helping people solve problems
  • Have strong typing skills and computer smarts
  • Bring positive energy to every conversation
  • Sound like your kind of gig? Hit apply and let's get started!

    "I learned so much working with Staffmark. Great introduction into the field. I moved into management quickly based on performance also." -Staffmark, Customer Service Rep

    Responsibilities :

  • Do inbound and outbound calls and assist customers with questions, orders, and issues
  • Handle emails and live chats with a helpful, can-do attitude
  • Troubleshoot problems and find fast, friendly solutions
  • Document all customer interactions clearly and accurately in the system
  • Stay up to date on product knowledge, services, and system updates
  • Escalate complex issues to supervisors when needed
  • Follow up on customer concerns to ensure satisfaction
  • Meet daily performance goals for call volume, resolution time, and quality
  • Collaborate with teammates to keep things running smoothly
  • Represent the company with professionalism and positivity-every time
  • Requirements :

  • High school diploma or GED required
  • 2+ years of previous customer service or call center experience
  • Clear communication skills-both spoken and written
  • Patience, empathy, and a calm presence under pressure
  • Tech-savvy : able to navigate computer systems, multitask, and type 45 WPM
  • Reliable, punctual, and ready to show up for your team
  • Great listening skills and a solution-first mindset
  • Able to work in a fast-paced, team-driven environment
  • A positive attitude and a desire to help people-every single day
  • Join a Team That Works for You

    At Staffmark, we're more than just a staffing company-we're your career partner. As part of RGF Staffing and Recruit Group, a $23.62B HR powerhouse behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go.

    With 55+ years of experience and a track record of putting 175,000+ people to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen.

    Join us and experience the advantage of working with a trusted name in recruiting-because your success is our success.

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    Customer Service Representative • San Marcos, CA, United States

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