Let's Be Honest-You'd Crush This CSR Job!
Local companies are always asking us for customer service pros who know how to keep things cool and customers happy. If that's you, let's talk.
Why You'll Love This Job :
- Good weekly pay-because you deserve it
- Full health benefits-medical, dental, vision
- 401(k) option to grow your future
- Referral bonuses-bring good people, earn extra cash
- Employee discounts
You're a Fit If You :
Stay cool, calm, and collectedCan juggle chats, calls, and emails with easeLove helping people solve problemsHave strong typing skills and computer smartsBring positive energy to every conversationSound like your kind of gig? Hit apply and let's get started!
"I learned so much working with Staffmark. Great introduction into the field. I moved into management quickly based on performance also." -Staffmark, Customer Service Rep
Responsibilities :
Do inbound and outbound calls and assist customers with questions, orders, and issuesHandle emails and live chats with a helpful, can-do attitudeTroubleshoot problems and find fast, friendly solutionsDocument all customer interactions clearly and accurately in the systemStay up to date on product knowledge, services, and system updatesEscalate complex issues to supervisors when neededFollow up on customer concerns to ensure satisfactionMeet daily performance goals for call volume, resolution time, and qualityCollaborate with teammates to keep things running smoothlyRepresent the company with professionalism and positivity-every timeRequirements :
High school diploma or GED required2+ years of previous customer service or call center experienceClear communication skills-both spoken and writtenPatience, empathy, and a calm presence under pressureTech-savvy : able to navigate computer systems, multitask, and type 45 WPMReliable, punctual, and ready to show up for your teamGreat listening skills and a solution-first mindsetAble to work in a fast-paced, team-driven environmentA positive attitude and a desire to help people-every single dayJoin a Team That Works for You
At Staffmark, we're more than just a staffing company-we're your career partner. As part of RGF Staffing and Recruit Group, a $23.62B HR powerhouse behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go.
With 55+ years of experience and a track record of putting 175,000+ people to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen.
Join us and experience the advantage of working with a trusted name in recruiting-because your success is our success.