Collections Analyst

A company is looking for a Collections Analyst to support the order to cash process and manage customer accounts.

Key Responsibilities

Monitor and collect overdue payments from assigned customer accounts

Review and release credit hold orders based on customer payment status

Investigate and analyze customer deductions to ensure proper documentation and resolution

Required Qualifications

High School Diploma required; BS / BA degree preferred

1 to 3 years of professional experience in the credit or customer service field

Proficiency in Microsoft Office products (Excel, Word)

Oracle or similar ERP system experience preferred

Willingness to work periodic overtime as needed