Operational Excellence Administrator

Operational Excellence Administrator

Location : Grand Rapids, MI (Hybrid)

Reports to : HR Director

Type : Non-Exempt

About Us

We're a fast-growing online mental healthcare organization on a mission to expand access to behavioral healthcare through innovative digital solutions. We operate at the intersection of healthcare and AI, valuing precision, speed, and meaningful impact. We're a lean, collaborative team focused on building scalable systems to support both patients and providers.

Role Overview

We're seeking a sharp, highly organized professional to serve as our organization. This position is crucial for maintaining the smooth operation of our Grandville, Michigan office while providing targeted administrative support. You'll be the go-to person for all office-related needs and a key player in ensuring our team and executives have the support they need to be effective. This is a hybrid-only role, requiring an in-person presence in our Grand Rapids office several days per week.

Key Responsibilities

General Administrative Support

• Manage assigned calendars, prioritizing high-priority meetings and appointments. Handle meeting logistics : agendas, travel, pre-reads, and follow-ups.
• Draft and refine company-wide communications (memos, summaries, emails) using AI tools for efficiency.
• Oversee office space : manage vendors, stock supplies, and ensure an organized, welcoming, and functional environment.

People Compliance

Qualifications

Required Skills

We are not currently accepting unsolicited referrals or submissions from recruiting or staffing agencies at this time. Only direct applicants will be considered for this position.