Customer Support Representative

A company is looking for a Customer Support Representative & Executive Assistant.

Key Responsibilities

Provide Tier 1 technical support, responding to customer inquiries and troubleshooting issues

Assist the Founder and Lead Developer by managing task intake, prioritization, and tracking progress

Maintain communication with team members and customers to ensure requests are organized and prioritized

Required Qualifications

Must reside in North or South America and work 9-5 Eastern or Central Time

Proven comfort with technology; experience with databases is a plus

Ability to stay organized and collaborate with a remote team

Comfortable working independently from home

A patient and empathetic approach to communication