Client Development Floater
As a member of the Healthcare Sales Team, the Client Development Floater is responsible for customer service activities in locations throughout the U.S. determined by business needs. Service management includes providing on-site RX return services to pharmacies in those locations. To be successful in this job, you must be an energetic and hands-on individual with a successful track record in territory management. This customer-focused role provides an opportunity to grow professionally in a healthcare service and sales career. Candidates must reside in the Dallas area, as this is a territory-based role requiring daily in-person visits to pharmacies throughout the city and region.
Primary Accountabilities
- 90% service and 10% administrative duties, or as previously determined by manager. Interface with customers on a professional level, handling concerns and providing education on all services and regulatory compliance issues.
- Travel to scheduled locations throughout assigned territory, servicing pharmacies by facilitating the pharmaceutical returns process. Ensure the customer has all tools needed for proper return of products.
- This role requires 80% travel, which includes approximately four weeks on the road followed by one week at home. The scheduled is balanced with a generous time off package and 11 company paid holidays.
- Responsible for accurately inventorying all controlled substances and completing proper DEA documentation as required by law.
- Prepare and package the returns shipments consistent with the company procedures and requirements.
- Accurately prepare all internal documentation such as itineraries, supply requisitions and expense reports and submit according to established procedures.
- Perform miscellaneous administrative duties such as email, phone calls, CRM maintenance and follow up as needed.
- Ensure compliance with the company Injury and Illness Prevention program.
Additional Responsibilities
Performs other duties as assignedComplies with all policies and standardsRequired Qualifications
Associates Associate Degree, Bachelor's Degree preferred1-3 years 2 or more years of experience in territory management or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to complete the job responsibilitiesIntermediate experience in all Microsoft and Google product suitesExpected business travel is about 12-16 overnights per month. No weekend work.Salesforce or other CRM-based tool experience preferredPhysical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
Use Hands to Handle Objects - RegularlyReach with Hands or Arms - RegularlyTalk or Hear and Read Instructions - RegularlyStand, Kneel, or Stoop and Lift 20 Pounds - RegularlyView Items at a Close Range - RegularlyIndividual Competencies
Integrity : Able to communicate well in straight-forward situations.Personal Credibility : Achieves success using their ability to develop, maintain, and strengthen partnerships with others internally or externally.Adaptable : Arrives at a conclusion based on previous experiences and good judgment.Collaboration : Creates internal alliances outside the immediate team or department.Communication : Contributes to strategy for their team.Self-Awareness : Advanced communication skills involving complicated topics.Teamwork : Advanced communication skills used to lead a team.As an Inmar Associate, you :
Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually beneficial partnerships, leverage information and achieve results.Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.Support a safe work environment by following safety rules and regulations and reporting all safety hazards.Benefits
Medical, Dental, and Vision insuranceBasic and Supplemental Life Insurance options401(k) retirement plans with company matchHealth Spending Accounts (HSA / FSA)Flexible time off and 11 paid holidaysFamily-building benefits, including Maternity, Adoption, and Parental LeaveTuition Reimbursement and certification support, reflecting our commitment to lifelong learningWellness and Mental Health counseling servicesConcierge and work / life support resourcesAdoption Assistance ReimbursementPerks and discount programsPlease note that eligibility for some benefits may depend on your job classification and length of employment. Benefits are subject to change and may be governed by specific plan or program terms.
We are an Equal Opportunity Employer, including disability / vets.
Recruitment Fraud Notice : Recruitment fraud is an increasingly common scam where individuals pose as employers to offer fictitious job opportunities. Scammers sometimes impersonate Inmar recruiters on LinkedIn and other channels. We will never ask for payment or sensitive personal information during the hiring process. Verify any role on our official Workday Careers site and learn how to spot scams in our full notice.
This position is not eligible for student visa sponsorship, including F-1 OPT or CPT. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.