FRONT OFFICE MANAGER OEM / HM

Job Title

Annual Salary Range : $58,000-$62,000 (non-exempt)

Benefits :

• Medical / Vision / Dental
• 401k Savings Plan
• Competitive PTO
• Educational Assistance
• Travel Discounts
• Bonus Incentive

Overview

The Front Office Manager is responsible for the successful operation and administration of all front office departments to include : front desk, bell / door, concierge (if applicable). The Front Office Manager must ensure that the department is continually balanced while focusing on providing an exceptional experience to every guest and maximizing department profitability at the same time. The Front Office Manager is responsible for ensuring that all front office operations are carried out professionally, to standards and at the highest level of service. The Front Office Manager will achieve desired outcomes by planning, implementing and controlling effective departmental strategies that drive results and through the creation, development and maintenance of a competent, motivated and empowered front office staff. The Front Office Manager will effectively lead, train, coach, motivate, engage and provide feedback to the front office staff, supervisors and managers on a daily basis. The Front Office Manager will serve as the front office liaison to all other hotel departments.

Key Duties & Responsibilities

Education and Experience :

Crestline Hotels & Resorts is an Equal Opportunity Employer / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.