Video Interpreter-Call Center

About Convo Communications LLC

Founded in March 2009, Convo is the world's largest Deaf-owned business with over 500 employees serving five countries in ten different languages.

Here at Convo, we believe that conversations are the key to enhancing the lives of 70 million Deaf individuals and the people around them. By creating solutions to address the experience deprivation that many Deaf people face, we can have a lasting and positive impact on their daily lives.

About the role

As a Convo Interpreter, you will provide interpreting services to our diverse customer base. Convo Interpreters exemplify the ideals and ethics reflected in the Code of Professional Conduct, co-authored by the National Association of the Deaf and the Registry of Interpreters for the Deaf, as well as Convo's Statement of Mission and Core Values. In doing so, you are responsible for the following :

What you'll do

• Demonstrate strict adherence to industry-wide and professional ethics at all times.
• Maintain the confidentiality of information exchanged in an interpreting situation.
• Observe Convo's internal policies and procedures at all times.
• Contribute to the development and high morale of the company.
• Maintain a friendly, professional appearance following internal guidelines.
• Demonstrate a continuous commitment to professionalism, punctuality, and reliability.
• Set up and use computer technology efficiently to communicate with team members as well as provide facilitation of video conference interpreting.

Interpreting Settings

Convo Interpreters will provide excellent ASL / English interpretation services professionally and competently within a variety of settings, registers, and formats, which may include but are not limited to :

On-Demand interpreting through video

Potential for Multiple participants via video and any number of participants in the same room

Qualifications

The pay range for this role is :

35 - 55 USD per year(Austin, Texas)

35 - 55 USD per year(Jacksonville)

35 - 55 USD per year(New York City)

10 - 10 USD per hour(In Center Shift Differential)

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