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Director of Campus Services
Director of Campus ServicesInsideHigherEd • Dalton, Georgia, United States
Director of Campus Services

Director of Campus Services

InsideHigherEd • Dalton, Georgia, United States
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Job Title : Director of Campus Services

Location : Dalton State College

Regular / Temporary : Regular

Full / Part Time : Full-Time

Job ID : 287215

About Us

Dalton State College delivers a transformational education experience in a community serving more than 5,000 students through its two campuses and online programs. A member of the University System of Georgia , we provide access to high-quality bachelor's degrees, associate degrees, and career and teaching certificate programs that are responsive to regional and state needs.

Located about 90 minutes from Atlanta and 30 minutes from Chattanooga, Dalton State is nestled in the foothills of the Appalachian Mountains in northwest Georgia and is surrounded by abundant outdoor recreation opportunities. We attract students from 35 countries and 26 states. Approximately half of our students are first-generation college students. Dalton State is Georgia's first federally-designated Hispanic-Serving Institution (HSI); through this designation, we administer a Title V and a Title III HSI STEM Grant program that benefit all students.

Our mission and values undergird our commitment to creating a sense of belonging for all students and to ensuring their success. Dalton State was ranked #1 in the nation for Student Experience in The Wall Street Journal / College Pulse 2024 Best Colleges in the U.S. rankings and the #2 most recommended institution in the country in 2025. In addition, we are proud to have been recognized in 2024 as one of 75 "Great Colleges to Work For" by ModernThink, along with an Honor Roll distinction.

Job Summary

Reporting directly to the Assistant VP of Fiscal Affairs, the Director of Campus Services manages a broad scope of revenue-generating business units including Food Services, Bookstore, Catering, Shuttle Services, Card Services, Parking Services, as well as vending services. The objective is to constantly manage the areas to bring the highest level of service and quality to the campus while achieving a balanced budget and a positive financial return to the college.

A complete application must include :

  • Cover letter
  • Resume
  • List of three professional references : please include full name, job title, organization, phone number and email address, a brief description of relationship with reference. Include current and / or past employer.

Review of applications will begin on August 5, 2025. The position will remain open until filled.

Minimum annual rate $64,100

Benefits Include :

  • Healthcare options
  • Retirement option : Teachers Retirement Systems (TRS) or Optional Retirement Plan (ORP)
  • Tuition assistance
  • $100 Well-being rewards
  • 13 paid holidays
  • Paid vacation and sick leave
  • Paid parental leave
  • Winter break (December holidays)
  • USG Benefits
  • Responsibilities

    Directs department Operations - 30%

  • Trains, assigns, directs, supervises, evaluates, and disciplines personnel.
  • Develops, maintains, and provides financial reports, including reconciliation of cash to sales, cost of goods sold, monthly profit and loss statements, budgets, and general accounting reports.
  • Reviews and monitors expenses for auxiliary services.
  • Develops and implements policies and procedures.
  • Works with college leadership to ensure the auxiliary services promote the mission of the college.
  • Manages Campus Services Operations - 20%

  • Functional oversight of the following areas : Bookstore Operations, Dining Services, Catering Services, Vending Services, Card Services, Leasing Services, Parking.
  • Oversee the purchasing of, marketing of, and sales of goods in the Bookstore.
  • Manages full lifecycle of vendor management in cooperation with the USG / DSC Procurement offices.
  • Serves as point-of-contact for all auxiliary units in regard to five-year budgets and strategic plans.
  • Works with the AVP for Fiscal Affairs on an annual basis to produce a 10-year cash flow analysis of the Public Private Venture ¿ DSC Parking Deck.
  • Represents DSC at the USG Committees regarding Auxiliary Services, Card Services etc.
  • Creates and disseminates reports to various stakeholders including BOR.
  • Manages server maintenance - 10%

  • Manages the maintenance of Transact, Mobile Print / Uni-Print, Instant ID, AIMS, Cloud POS, and Pharos servers.
  • Oversight of Parking Services and Food Trucks on Campus - 15%

  • Supervises staff who perform day-to-day activities for parking on campus.
  • Meets with the Campus Services Coordinator to analyze parking data and implement strategic plans.
  • Serves on parking committee to review issues and regulations.
  • Develops and implements policies and procedures regarding parking on campus.
  • Serves as final point of escalation for all service complaints from customers regarding parking services.
  • Provides oversight for staff responsible for managing food trucks on campus.
  • Performs a variety of related duties - 15%

  • Verifies commission reports and payments from third-party vendors.
  • Serves as liaison to campus departments to support existing services and develop new services.
  • Coordinates the financial aid processes with the Bursar¿s Office, Financial Aid, and OCIS.
  • Serves as the primary liaison between Fiscal Affairs and the Dean of Students Office.
  • Coordinates the Inclusive Access process and determines important dates with the Bursar Office and Bookstore.
  • Required Qualifications

  • Bachelor's degree in a course of study related to the occupational field or equivalent related work experience.
  • Three years of related experience required.
  • Preferred Qualifications

    Additional Preferred Qualifications

  • Master's degree in a course of study related to the occupational field required.
  • More than five years of higher education experience.
  • Knowledge, Skills, & Abilities

    KNOWLEDGE

  • Knowledge of college policies and procedures.
  • Knowledge of computers and job-related software programs.
  • Knowledge of University System of Georgia policies and procedures.
  • Knowledge of generally accepted accounting principles.
  • Knowledge of budget management principles.
  • Knowledge of contract management principles.
  • SKILLS

  • Skill in working with the public
  • Skill in decision making and problem solving.
  • Skill in supervising the work of personnel.
  • Skill in delegating and assigning tasks.
  • Skill in the completion of a variety of reports.
  • Skill in oral and written communication.
  • USG Core Values

    The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https : / / www.usg.edu / policymanual / section8 / C224 / #p8.2.18_personnel_conduct .

    Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https : / / www.usg.edu / policymanual / section6 / C2653 .

    Conditions of Employment

    Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Dalton State College, as determined by Dalton State College in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

    Equal Employment Opportunity

    Equal opportunity and decisions based on merit are fundamental values of Dalton State College (DSC). As a member of the University System of Georgia, we follow the Board of Regents' policy, which prohibits discrimination on the basis of an individual's age, color, disability, genetic information, national origin, race, religion, sex, or veteran status ("protected status"). No individual shall be excluded from participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any DSC program or activity because of the individual's protected status; nor shall any individual be given preferential treatment because of the individual's protected status, except that preferential treatment may be given on the basis of veteran status when appropriate under federal or state law.

    All employment processes and decisions, including but not limited to hiring, promotion, and tenure, shall be free of ideological tests, affirmations, and oaths, including diversity statements. The basis and determining factor for all such decisions should be that the individual possesses the requisite knowledge, skills, and abilities associated with the role, and is believed to have the ability to successfully perform the essential functions, responsibilities, and duties associated with the position for which the individual is being considered. At the core of any such decision is ensuring the institution's ability to achieve its mission and strategic priorities in support of student success.

    Dalton State College is an Equal Opportunity Institution. For questions or more detailed information regarding this policy, please contact Dalton State College's Office of Human Resources at 706-272-2034. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Office of Human Resources at 706-272-2034.

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    Director Of Service • Dalton, Georgia, United States

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