Technical Support SpecialistJobs via Dice • Akron, OH, US
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Technical Support Specialist
Jobs via Dice • Akron, OH, US
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionMinimum of a 2-year technical degree or equivalent relevant experience. Proficiency in troubleshooting hardware for PCs, printers, laptops, and servers. Strong experience with Windows XP / 7 operating systems. Familiarity with Active Directory and Group Policy management. Solid understanding of network troubleshooting. Certifications such as A+, Net+, Security+, Microsoft, or Apple are preferred. Excellent interpersonal and communication skills. Strong documentation skills.
Job Title : Technical Support Specialist
Join to apply for the Technical Support Specialist role at Jobs via Dice
This position is based in Akron, Ohio, and focuses on providing hardware and software support for desktops, laptops, printers, servers, and other IT equipment. The ideal candidate will have strong troubleshooting skills, excellent interpersonal abilities, and a commitment to assisting end users effectively.
Responsibilities :
- Provide hardware support for PCs, laptops, printers, servers, and audio / visual equipment.
- Troubleshoot and resolve issues related to Windows XP / 7 operating systems.
- Assist with Active Directory and Group Policy configurations and management.
- Diagnose and address network-related problems to ensure seamless connectivity.
- Offer end-user training on IT applications and systems.
- Document technical issues and resolutions thoroughly.
- Support and troubleshoot Microsoft Office applications.
- Utilize certifications like A+, Net+, Security+, or others to enhance support capabilities.
- Collaborate with team members to maintain and improve system performance.
- Contribute to configuration management and ensure compliance with IT standards.
Requirements :
Robert Half is committed to diversity and equal opportunity. Apply via Dice today to join a leading team dedicated to technological excellence.
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Technical Support Specialist • Akron, OH, US
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