Membership Finance & Operations Specialist

Membership Finance & Operations Specialist

The Membership Finance & Operations Specialist is responsible for executing and improving core operational processes that support the financial and administrative management of member companies. This includes preparing dues invoices and benefit statements, reviewing member-required documentation, coordinating payment processing, and maintaining accurate records across membership and financial systems. The role requires strong attention to detail, excellent organizational skills, and the ability to work cross-functional to support a high standard of member service.

Key Responsibilities

Dues Invoicing & Revenue Support

• Prepare and distribute membership dues invoices based on contractual terms and established billing schedules
• Assist in calculating dues for prospective and renewing members, ensuring alignment with organizational policies
• Maintain accurate tracking of billing and payment status and follow up on outstanding balances as needed
• Compile and maintain backup documentation for audit and financial review
• Work with Accounting / AR coordinator to get set up in members' payment portals and ensure timely and accurate processing

Member Benefit Reporting

CRM & Data Management

Documentation & Agreement Review

Vendor Payment Coordination

Operational Support & Data Integrity

Professional Experience and Qualifications

Salary and Total Rewards Package :

Starting pay range : $75,000 to $85,000, based on relevant experience and qualifications. Comprehensive health and wellness benefits, 401k with company match, hybrid workweek and flexible scheduling, generous paid time off program, casual dress code, incentives, and rewards.

To Apply : If your skills, experience, and enthusiasm align with the requirements and responsibilities of this position, please forward your resume with a cover letter and salary requirements to careers@ana.net . Note : only applicants who include salary requirements will be considered.