Visual Interpreter PTE Job at Aira in Cleveland

Aira is a visual interpreting company that provides live, human-to-human professional assistance for people who are blind or have low vision. We operate 24 / 7 / 365 in three languages worldwide and provide service wherever there is an internet connection.

Our service is used in any industry, such as higher education, technology, retail, healthcare, transportation, and more. Our robust and growing network of partners committed to inclusion and accessibility includes airports, banks, major software companies, financial firms, retailers, and universities.

As a Visual Interpreter, you will answer live video calls from our blind and low vision customers and assist them with real-time tasks in countless unique scenarios. You will provide live, personalized support for each customer's unique requirements during live calls.

Objectives of this Role :

• Embody the Aira brand by always being helpful, consistent, creative, and kind
• Provide exceptional customer experience by utilizing training and tools efficiently and accurately to support blind and low vision customer needs
• Contribute to the organization's growth and success by being a core member of the Aira team by supporting other Visual Interpreters
• Continue to learn and develop extensive visual interpreting capabilities via ongoing education and training

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All candidates will be treated fairly, without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, martial status, military or veteran status, gender identity and expression, genetic information, or any other factors protected by law.

Aira is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability, please contact us at humanresources@aira.io.

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