Universal Banker 1

First Federal Lakewood is seeking a dedicated Universal Banker 1 to join our team. This role is pivotal in providing comprehensive financial solutions to meet the individual needs of our customers. As a Universal Banker, you will be instrumental in continuing our tradition of excellent service, combining in-depth knowledge of our products with a friendly, personalized approach to banking. You will use our state-of-the-art technology to improve client interactions and ensure a seamless customer experience. Effectively handle transactions and balance cash daily with minimal errors. Identify customer needs and recommend appropriate banking services, including loans, deposits, and investment options. Build and maintain strong relationships with new and existing customers, providing personalized banking solutions. Educate customers on digital banking tools and assist them in setting up and managing their accounts online and through mobile apps. Adhere to all regulatory and compliance guidelines related to banking operations. Assist in resolving customer issues with empathy and professionalism. Occasionally support other areas of the bank during staffing shortages or high-volume periods. Strong proficiency in financial software and various banking platforms. Excellent communication and customer service skills. Detail-oriented with strong organizational abilities. Capability to handle sensitive information confidentially. Medical Insurance Dental Insurance Vision Insurance Life Insurance 401k Medical Insurance Dental Insurance Vision Insurance Life Insurance 401kaa415a4b-8b21-40fc-a65c-70d2b25ca29a