Dispatcher
City of Pryor CreekPryor, OK, USjob_description.job_card.variable_hours_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionMust be at least 18 years of age and have education equivalent to completion of high school. Strong verbal and written communication skills. Ability to actively listen and extract critical information. Quick decision-making and problem-solving abilities. Capacity to manage stress and maintain composure in high-pressure situations. Proficiency in operating dispatch systems, radios, and computers. Knowledge of local geography, landmarks, and jurisdictional boundaries. Availability to work rotating shifts, including nights, weekends, and holidays.
Job Description
Job Description
Description :
Employment Status : Full-Time
FLSA Status : Non-Exempt
Reports to : Dispatch Supervisor
Pay Range : $37,363 - $49,218
Job Summary :
A 911 Dispatcher is responsible for receiving and responding to emergency and non-emergency calls, quickly assessing situations, and dispatching the appropriate emergency services. The role requires clear communication, quick decision-making, and the ability to remain calm under pressure. Dispatchers must efficiently operate specialized communication systems and adhere to emergency protocols.
Essential Duties and Responsibilities :
- Receive reports of fires, crimes or disturbances over the telephone, in person, or by radio.
- Gather and document essential details, including location and nature of incidents.
- Prioritize calls and determine the appropriate emergency response.
- Dispatch police, fire, or ambulance units by telephone or radio.
- Stay in contact with responding units and provide updates as needed.
- Offer guidance and reassurance to callers in distress.
- Maintain accurate records of calls and responses.
- Perform a variety of clerical duties.
- Other duties as assigned.
Requirements :
Minimum Qualifications :
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Dispatcher • Pryor, OK, US