Pharmacy Operations Manager
WalgreensAurora, OH, USjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionResponsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws / regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology / process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing / compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Maintains PTCB certification through the designated PTCB training program and / or state required certification / registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store / pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Previous people management / leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
Pharmacy Operations Manager | Walgreens
Where state and federal laws / regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
Customer Experience
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
- Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
People & Performance Management
Training & Personal Development
Communication
External Basic Qualifications
Preferred Qualifications
We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.
This role will remain open until filled. To review benefits, please visit jobs.walgreens.com / benefits .
Employment Type : Full-time
Job Function : Retail
Store Type : Non-Specialty
Campus Req? : No
Store : 10567-AURORA OH
District : 557-PARMA OH
Common Location : 95 W GARFIELD RD,AURORA,OH,44202-06547-10567-S
Full District Office Address : 7888 YORK RD,PARMA,OH,44130
serp_jobs.job_alerts.create_a_job
Operation Manager • Aurora, OH, US
Job_description.internal_linking.related_jobs
Whether you are working in a Pharmacy looking for additional income, a seasoned healthcare sales expert, or aspiring to break into the Medical Sales industry, Healthcare Marketing Group, LLC provid...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
A company is looking for a Pharmacy Solutions Manager.Key Responsibilities Partner with cross-functional teams to execute and enhance solution initiatives Plan and execute complex business needs...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Cynet Health is seeking an experienced Corrections Registered Nurse for an exciting Travel Nursing job in Leavittsburg, OH.
Shift : 3x12 hr days Start Date : ASAP Duration : 26 weeks Pay : $1876 / Week....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
As an industry-leading pharmaceutical company, we specialize in developing, manufacturing, commercializing, and distributing high quality and sustainable diagnostic and therapeutic agents.Improve L...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
TravelNurseSource is working with Lancesoft Inc to find a qualified OR RN in Euclid, Ohio, 44119!.We are currently seeking qualified candidates for RN.
Shift 5x8 Days, 08 : 00 : 00-16 : 00 : 00, 8.Day 1 Med...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days TravelNurseSource is working with National Staffing Solutions to find a qualified OR RN in Euclid, Ohio, 44119!.Details of the RN - Operating Room (OR) opening in Euclid, OH : .Anticipated Start Date...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days TravelNurseSource is working with Infojini Healthcare to find a qualified Psych RN in Ohio!.Self Assessment (Skills Checklist).
At Infojini Healthcare, We tell it like it is.Infojini Healthcare is o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for a Pharmacy Performance Analytics Manager.Key Responsibilities Expand and maintain KPI metrics dashboards for senior leadership reporting on pharmacy business performance ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours A company is looking for an Account Manager, Client Success.Key Responsibilities Manage day-to-day client relationships with Pharmaceutical manufacturer customers Analyze and deliver monthly pro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
AnewHealth Fulfillment Operations Trainer.AnewHealth is one of the nation's leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needswher...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days TravelNurseSource is working with Triage Staffing to find a qualified OR RN in Euclid, Ohio, 44118!.Shift Details : 8H Days (7 : 00 AM-3 : 30 PM).
Length : 13 WEEKS 13 weeks.Apply for specifi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days TravelNurseSource is working with Cynet Health to find a qualified OR RN in Euclid, Ohio, 44119!.Job Title : Registered Nurse Profession : Nursing Specialty : Operating Room Duration : 13 Weeks ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days TravelNurseSource is working with Infojini Healthcare to find a qualified Psych RN in Ohio!.Self Assessment (Skills Checklist).
At Infojini Healthcare, We tell it like it is.Infojini Healthcare is o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day 
GHR Healthcare - Travel Division is seeking a travel nurse RN Cardiac Cath Lab for a travel nursing job in Willoughby, Ohio.
Job Description & Requirements.GHR Healthcare - Travel Division Job ID #...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Olaro is seeking a travel nurse RN Cardiac Cath Lab for a travel nursing job in Willoughby, Ohio.Job Description & Requirements.
Pay package is based on 10 hour shifts and 40 hours per week (subject...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
As an industry-leading pharmaceutical company, we specialize in developing, manufacturing, commercializing, and distributing high quality and sustainable diagnostic and therapeutic agents.Improve L...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day TravelNurseSource is working with Fusion Medical Staffing to find a qualified OR RN in Euclid, Ohio, 44119!.Fusion Medical Staffing is seeking a skilled Operating Room RN for a 13-week travel assig...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days 
Applewood Centers is a private, nonprofit agency providing mental health services, social services and education to children, adolescents and families living in Cuyahoga and Lorain counties.Dedicat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
- serp_jobs.job_card.promoted
Pharmacy Relationship Manager
America's Pharmacy Group, LLCCleveland, OH, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Pharmacy Solutions Manager
VirtualVocationsAkron, Ohio, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Travel Nurse - RN - Corrections - $1876 / Week
Cynet HealthLeavittsburg, OH, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Manager, Pharmacy (Nuclear Pharmacy)
Jubilant RadiopharmaCleveland, OH, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Travel Nurse RN - OR - $1,836 per week in Euclid, OH
TravelNurseSourceEuclid, OH, USserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Travel Nurse RN - OR - $1,671 to $1,929 per week in Euclid, OH
TravelNurseSourceEuclid, OH, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Travel Nurse RN - Psych - $1,974 per week in Ohio
TravelNurseSourceAll Cities, OH, USserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Pharmacy Performance Analytics Manager
VirtualVocationsCleveland, Ohio, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Pharmaceutical Account Manager
VirtualVocationsCleveland, Ohio, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Operations Trainer - Fulfillment (Third Shift)
ExactCare PharmacyCleveland, OH, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Travel Nurse RN - OR - $1,923 per week in Euclid, OH
TravelNurseSourceEuclid, OH, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Travel Nurse RN - OR - $2,077 per week in Euclid, OH
TravelNurseSourceEuclid, OH, USserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Travel Nurse RN - Psych - $939 per week in Ohio
TravelNurseSourceAll Cities, OH, USserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Travel Cardiac Catheterization Lab RN - $2,016 per week
GHR Healthcare - Travel DivisionWilloughby, OH, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Travel Cardiac Catheterization Lab RN - $2,214 per week
OlaroWilloughby, OH, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Manager, Pharmacy (Nuclear Pharmacy) (Cleveland)
Jubilant RadiopharmaCleveland, OH, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Travel Nurse RN - OR - $1,710 to $1,819 per week in Euclid, OH
TravelNurseSourceEuclid, OH, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Office Based Therapist - Substance Use Disorders (Hybrid Work)
Applewood CentersBurton, OH, USserp_jobs.job_card.full_time