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Front Office Team Lead

Front Office Team Lead

Addison GroupSanta Barbara, CA, US
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Job Description

Job Title : Front Office Team Lead

Location : Isla Vista, CA

Compensation : $24.75 / Hourly

Benefits : This position is eligible for medical, dental, vision, and 401(k) benefits while on contract.

About the Opportunity :

Addison Group is seeking a Front Office Team Lead for a contract-to-hire opportunity with a well-established mental health organization. This role supports a college health team serving the UC Santa Barbara community and surrounding areas. If you're passionate about patient care and enjoy leading from the front, this is a great opportunity to join a collaborative and mission-driven team.

Work Schedule :

  • Monday–Friday, 8 : 00 AM–5 : 00 PM
  • No weekends

Key Responsibilities :

  • Serve as the subject matter expert and lead for front office operations
  • Assist with patient check-ins, phone support, and virtual appointment setup
  • Train and support front office coordinators
  • Act as the face of the clinic and ensure a welcoming environment
  • Collaborate with clinical staff to ensure smooth daily operations

    • Qualifications :

  • Strong front desk or medical office experience required
  • Mental health or behavioral health experience is a plus
  • Leadership experience preferred but not required
  • Excellent communication and customer service skills
  • Comfortable taking initiative and leading by example

    • Perks :

  • Addison Group benefits while on contract
  • Work with a passionate and supportive clinical team
  • Opportunity for growth within a respected and expanding organization
  • Positive and inclusive work culture

    • Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities upon request.

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    Front Office • Santa Barbara, CA, US