Technical Writer Job at Databricks Inc. in San Francisco

The Role

We seek a technical storyteller, systems thinker, and AI collaborator who thrives at the intersection of complex technology and human understanding. Technical writers here play a critical role in our customer success, serving as builders who see documentation as a critical product that bridges the gap between sophisticated systems and the people who use them.

As a Technical Writer, you'll apply your considerable writing, data, and technical skills to create compelling content that helps data scientists, data engineers, and data analysts use Databricks. You'll partner with Product, Engineering, and Field teams, experiment with cutting-edge AI tools to help create, maintain, and deliver technical information.

The work is fast-paced, but you maintain your attention to detail and customer advocacy. You have experience with data products and cloud services, and the ability to learn new technologies quickly. You have a passion for instructional writing and a focus on clarity. You take an information architect's approach to organizing material.

The impact you will have

Nail complex systems and make them accessible

• Dive deep into intricate technical architectures, APIs, and workflows
• Transform dense engineering concepts and sophisticated technologies into clear, useable guidance
• Collaborate with engineers and product managers to develop effective, customer-focused documentation
• Detective : Investigate user pain points, dig into customer feedback, trace through complex user journeys, and track down elusive details
• Analyst : Parse data, identify documentation gaps, measure content effectiveness, and use insights to drive planning and prioritization
• Tester : Validate procedures by following your own instructions, catch edge cases, and provide product feedback
• Program Manager : Coordinate documentation initiatives across multiple teams and timelines with proven project management skills
• Product Manager : Define documentation strategy, prioritize content roadmaps, and advocate for users

Drive strategic impact and customer success

Pioneer AI-augmented documentation

What we look for

Technical foundation & experience

AI-forward thinking & builder mindset

Pay Range Transparency

Zone 1 Pay Range

$89,700 — $125,550 USD

About Databricks

Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.

Benefits : At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit https : / / www.mybenefitsnow.com / databricks.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

#J-18808-Ljbffr