Client Services Program Manager

A company is looking for a Client Services Program Manager to oversee large-scale client initiatives and drive operational excellence across complex programs.

Key Responsibilities

Lead and mentor a cross-functional team to achieve program goals and deliverables

Manage program financials, including budget creation, forecasting, and variance tracking

Act as a primary liaison for clients, ensuring timely issue resolution and satisfaction

Required Qualifications

Minimum of 5 years of program or project management experience

Strong financial acumen with experience in budgeting and revenue forecasting

Advanced proficiency in Excel and data-driven reporting

Bachelor's degree required; MBA or other advanced degree preferred

PMP certification or equivalent professional credential strongly preferred