Remote Customer Care Representative

A company is looking for a Customer Care, Benefits Enrollment Representative - Remote.

Key Responsibilities

Assist federal employees and retirees with plan enrollment and account creation

Address general plan questions and provide site navigation support

Manage high call volumes during the open enrollment season

Required Qualifications, Training, and Education

Must have a personal computer and a wired internet connection

Experience with Windows 11 operating system

Must pass a criminal background check

Ability to work in a quiet, uninterrupted space

Must be available during open enrollment season from November 10 to December 8