WMS Process Analyst

WMS Process Analyst

The WMS Process Analyst will partner with Implementation Lead as well as CCA cross-functional organizations (e.g. Operations, Inventory Management, Order Management, etc.) to understand and document business processes, business needs, and industry best practices in warehouse management, customer order fulfillment, warehouse-to-warehouse transfers, and lean materials management. The focus of the role will be to understand, define and document or revise a combination of current material flow, lean best practices and other continuous improvement solutions involving warehouse management and movement and flow of materials from receiving to shipping in the most flexible and effective manner. This area is strategic to GM CCA's ability to implement long-term strategic initiatives as the distribution network undergoes strategic transformation.

The role requires a high-level of attention to detail, customer focus, and deep business knowledge to ensure the appropriate business processes are clearly defined, documented, and delivered at or above expectations. Strong oral and written communication skills are required, with proven ability to communicate and build relationships cross-functionally.

This role requires deep knowledge of material management processes around the globe and industry best practices.

Responsibilities :

• Conduct "As-is" material flow mapping and documentation.
• Collaborate cross-functionally to design "To-be" process flows in line with industry best practices.
• Determine User Acceptance Testing scenarios and write detailed test scripts. Work with multiple implementation teams to standardize comprehensive user acceptance testing and End User Training plans.
• Document specific WMS warehouse requirements through various strategies including leading requirement workshops, leveraging existing GM material, and capturing input from multiple stakeholders.
• Seeks formal buyoff of documented requirements.
• Drive WMS standardized processes, recognizing and analyzing non-standard requirements. Recommend resolution of non-standard requirements and escalate disputes and risks promptly.
• Drives continuous improvement toward standardized processes.
• Works together with Operations Launch / Project teams to develop and execute the End User Training plan.
• Coordinates the operational planning for Inventory Conversion and Go Live.
• Makes key contributions, and leads training of salaried supervisory staff and the represented workforce covering one or more designated areas of responsibility (i.e. Inbound, Inventory Control, Processing, Outbound, etc.).
• Structures and standardizes the extraction and curation of data from WMS and transforms relevant data points into standardized Key Performance Metrics.
• Supports the implementation of GMS Principles in the WMS process design.
• Capture Lessons Learned throughout all stages of the project.
• Performs other related duties as assigned.

Required Qualifications :

Preferred Qualifications :

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}. The selected candidate will be required to travel

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