Telecommunications Technician

The Telecommunications Technician is responsible for installing, maintaining, and troubleshooting voice, data, and communication systems across the property. This role ensures reliable connectivity for both guest-facing services and internal operations by supporting phone systems, network cabling, and related hardware. The technician also assists with upgrades, system testing, and resolving service issues to keep communication running smoothly.

Position Responsibilities :

A. Phone :

• Layout of phones for new construction.
• Moves, adds and changes to phones.
• Programming on Nortel 81C i.e. name, authorization codes, class of service, ring, ACD-que.
• Certifications on all components of switch and phones.
• Trouble shooting problems.
• Training end users.
• Maintenance on phones and switch.
• Voicemail; add and delete mailboxes, change passwords, train end users, trouble shoot problems.
• Voicemail; automated answering systems and mail menus.
• Call accounting; monitor employee use of phones, create departmental reports, track fraud.
• Install new phone lines; take over existing phone lines on newly acquired land.
• Record keeping; track location of jacks, pairs, phone numbers and updates monthly.
• Planning / working on special events i.e. boxing events, concerts etc.
• Other duties as assigned.

B. Backbone Wiring & Phone Room Design :

C. Alarm :

D. Surveillance :

Minimum Qualifications :

Job Posted by ApplicantPro