Registration Clerk (Full-Time)

Registration Clerk (Full-Time)

The Registration Clerk welcomes patients, families, physicians, and visitors to the Center either in person or over the phone. The general duties include pre-registration and registration of patients (i.e. enter insurance and demographic information into HIS system plus produce registration and consent forms), receiving and directing incoming calls, distribution of mail, and assisting the business office as necessary. Assembles all patient charts, notifies patient of copay responsibility, and offers directions to the center. Other duties could include completing the daily payment log and verification of benefits along with other assigned duties.

KNOWLEDGE, SKILLS AND ABILITIES :

• Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization. Additional languages preferred.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Must be able to communicate with the age of patients served in the Center.
• Participates in opportunities of continuing education.
• Demonstrates the ability to utilize recognized channels of communication.
• Demonstrates the ability to maintain good interpersonal relationships with patients, co-workers, and other health team members.

EDUCATION AND EXPERIENCE

High School graduate or equivalent.