Patient Registration Representative - Emergency Department-Part time-1st shift

Patient Registration Representative

At MercyOne, health care is more than just a doctor's visit or a place to go when you're in need of medical attention. Our Mission is based on improving the health of our communities that means not only when you are sick but keeping you well. MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments : MercyOne Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation MercyOne Oelwein Medical Center, Community Level IV Trauma Designation With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa. MercyOne Medical Group Northeast Iowa is made up of more than 30 primary care, pediatric, internal medicine and specialty clinics located throughout Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette and Tama counties.

Join the MercyOne Family! We are looking to hire a Patient Registration Representative! As a Patient Registration Representative at MercyOne, you will gather patient demographic and financial information and enters into computer system. Assigns patient rooms, prepares appropriate documentation and transports / escorts patient to assigned area. Adheres to MercyOne's performance expectations and performs all defined services and other related duties in accordance with the mission, vision and values of MercyOne.

Schedule :

Part Time 24 hrs a week, 1st shift, every other weekend, 3 holiday rotations a year.

General Requirements :

• Requires the ability to read, write and understand the English language, and communicate effectively with patients, visitors, staff and physicians while performing their job duties.
• One-year medical office experience (scheduling, insurance or registration) preferred. Hospital experience and or medical terminology preferred.
• Intermediate language, basic math, intermediate reasoning ability.
• Strong computer skills, Windows experience. Database software, mainframe information systems.
• Ability to convey positive image and communicate tactfully and professionally with staff, patients and the public.
• Ability to articulate hospital policies and regulations.
• Ability to work with diverse groups of people and to work under pressure.

Education :

High School plus specialized training (min. 6 months 2 years) : Completion of Medical Secretary program or other general office training preferred.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

To learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.