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Patient Access Service Center Representative
Patient Access Service Center RepresentativeAddison Group • Estes Park, CO, US
Patient Access Service Center Representative

Patient Access Service Center Representative

Addison Group • Estes Park, CO, US
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Patient Access Service Center Representative

Location : Estes Park, CO 80517

  • 100% IN OFFICE

Industry : Healthcare / Hospital

Pay Rate : $19 - $26 / hour depending on experience

Benefits : This position is eligible for medical, dental, vision, and 401(k).

About Our Client : Our client, a well-established medical center, is hiring a Patient Access Service Center Representative to assist their billing department! This is a contract-to-hire position that offers the opportunity to get your foot in the door in the healthcare industry with little experience and offers many avenues for growth.

Key Responsibilities :

  • Schedule patient appointments in Epic via work ques, referrals, phone or fax
  • Obtain insurance authorizations through payor websites and / or phone for all outpatient and inpatient procedures
  • Run Medical Necessity Checks when needed and complete ABN
  • Capture and document patient demographics
  • Run Real Time Eligibility (RTE) to obtain insurance verification and benefits
  • Capture benefit information to be able to run Financial Estimate for scheduled procedures
  • Refer patients for financial counseling when applicable
  • Expected to hit metrics set by department for :
  • Productivity
  • Accuracy
  • Work Queue assignments
  • Collections
  • Customer Satisfaction

    • Qualifications :

  • 2-3 years Medical experience
  • Experience processing authorizations, verifications, and referrals (strongly preferred)
  • Knowledge of 3rd-party insurance guidelines
  • Required to complete & pass Epic training and tests
  • Bilingual (preferred, huge plus)

    • Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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    Patient Service Representative • Estes Park, CO, US