Library Assistant II - Adult Services 5530 Lacy Road, Fitchburg Job at Fitchburg

Overview

The Fitchburg Public Library fosters inspiration and connection among people of all ages by offering a diverse range of enriching, innovative, and engaging experiences in welcoming spaces, thereby enhancing and strengthening our vibrant community.

About the Role

As our Library Assistant II, you will perform a variety of routine duties associated with reference and technical services. The position has a strong customer service component, including applying and interpreting library policies.

Schedule

Monday 4 : 00 pm-8 : 00 pm; Tuesday 4 : 00 pm-8 : 00 pm; Wednesday 4 : 00 pm-8 : 00 pm; Thursday 4 : 00 pm-8 : 00 pm; Friday 2 : 00 pm-6 : 00 pm; every third Saturday 9 : 30 am-6 : 00 pm and Sunday 1 : 00 pm-5 : 00 pm

Essential Functions

• Provides assistance to customers of all ages to meet information and recreational needs.
• Assists in collection maintenance tasks.
• Assists with the acquisition process.
• Answers directional questions in the library.
• Offers user support services, such as program registration, and meeting room reservations.
• Prepare new materials for addition to collection.
• Contacts users via telephone or email as needed.
• Assists in preparing publicity materials and library displays.
• Plans, prepares and presents library programs.
• Conducts shelf-reading of collection to maintain order in the collection.
• Cross trains and works in all departments as needed.
• Provides circulation services for customers, including registration and assistance with self-checkout.
• As needed, supports the materials handling process, including check-in, sorting, shelving, and retrieving materials requested by patrons.
• Helps plan and deliver outreach programs.
• Other duties as assigned.

Education and / or Experience Requirements

Knowledge, Skills, and Abilities

In evaluating candidates for this position, the City may consider a combination of education, training, and experience which provides the necessary knowledge, skills and abilities to perform the essential duties of this position.

Physical Demands

Moderate Work : Must be able to lift up to 50 pounds and push or pull a cart weighing up to 150 pounds or more. Must be able to bend, stoop, lift, or stand for prolonged periods of time. Must be able to use a computer for long periods of time.

Work Environment

Inside : Protection from weather conditions but not necessarily from temperature changes. Inside work 95% of the time and outside work 5% of the time.

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