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Revenue Process Optimization Lead

Revenue Process Optimization Lead

S&P GlobalCharlottesville, VA, US
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Revenue Operations Manager

You will be part of a dynamic, forward-thinking team that drives transformation across the organization. Our team thrives in a results-driven culture of shared success, fostering a collaborative environment where diverse perspectives and expertise come together to create scalable, impactful solutions. We are committed to excellence, continuous learning, and staying ahead of global market trends to ensure sustained growth.

We are seeking a results-driven individual to join our team, focused on identifying, optimizing, and implementing improvements across end-to-end revenue processes. This role is designed for someone who excels at diagnosing workflow challenges and driving measurable improvements through collaboration, automation, and execution.

By designing and implementing scalable solutions, you will enhance operational efficiency, reduce manual intervention, and accelerate revenue realization. Your work will directly support the implementation of a streamlined revenue operations model.

Partner with revenue, customer experience, technology, and product teams to conduct an inventory and mapping of current end-to-end revenue workflows, including renewals and new sales.

Collaborate and facilitate to ensure process clarity, accountability, and clear hand-off criteria across all stakeholder groups.

Work with the commercial, technology, and product teams to analyze existing workflows, identify friction points, propose optimization areas, and accelerate growth.

Partner with the cross-functional teams to review, assess, and establish base and future state metrics / KPIs to monitor workflow efficiency and ROI.

Oversee the end-to-end collaboration among stakeholders to enable seamless integration and optimization of workflows, with particular emphasis on automation and accelerating growth.

Facilitate and coordinate execution across revenue, account management, legal, finance, technology, and revenue operations teams to ensure processes are aligned and roles and hand-offs are clearly defined throughout the revenue renewal and new business lifecycle.

Identify and prioritize process improvements and automation opportunities, translating business needs into actionable product requirements.

Support the technology team in delivering intuitive, low- / no-touch automation solutions that streamline critical steps.

Proactively identify roadblocks and develop strategies to overcome them, ensuring timely delivery of initiatives.

Establish performance monitoring systems and incorporate user feedback for ongoing refinement.

Collaborate with the Education team to build go-to-market plans and training materials and provide ongoing support to ensure team proficiency and adoption of new workflows and tools.

Compensation / Benefits Information : (This section is only applicable to US candidates)

S&P Global states that the anticipated base salary range for this position is $112,976 to $167,738. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses, and certifications.

In addition to base compensation, this role is eligible for an annual incentive plan.

This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please visit here .

What We're Looking For : Basic Required Qualifications

  • Bachelor's degree in business, Engineering, Operations Management, or a related field (advanced degree preferred).
  • Proven experience delivering process optimization and automation initiatives within revenue operations or similar environments.
  • Strong analytical, organizational, and communication skills, with a track record of identifying inefficiencies and implementing data-driven solutions.
  • Demonstrated ability to plan, manage, and execute complex projects independently and collaboratively across cross-functional teams.

Additional Preferred Qualifications

  • Certification in process mapping, optimization, or relevant methodologies (e.g., Lean, Six Sigma).
  • Familiarity with industry-standard process improvement methodologies.
  • Right to Work Requirements

    This role is limited to persons with indefinite right to work in the United States.

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    Optimization Lead • Charlottesville, VA, US